Campus Resource Center-Silicon Valley Campus - Carnegie Mellon University

SV Campus Resource Center

The campus community is supported by staff in both Pittsburgh and Silicon Valley. The primary contacts for each area are listed below. Faculty, staff and students at the Silicon Valley campus can also access additional resources through the Internal SV site (log-in required).

Academics & Student Affairs

For questions about on-campus resources in Silicon Valley, contact Sari Smith, Director of Student Affairs, at or 650-335-2864.

For questions or issues about academic matters, students should contact their home department. Other departments and offices in Pittsburgh have designated staff liaisons for the Silicon Valley campus.

Electrical & Computer Engineering / Software Engineering 

Academic Advising — MS SE and MS ECE Tara Moe, Pittsburgh campus
Academic Advising — Ph.D. Nathan Snizaski, Pittsburgh campus
Student accounts

Integrated Innovation Institute / Software Management 

General inquiries Chris Zeise, Silicon Valley campus
Academic advising Gladys Mercier, Silicon Valley campus

Information Networking Institute / MSIT 

General inquiries

Wendy Fong, Silicon Valley campus

Academic advising MSIT-MOB: Pei Zhang, Silicon Valley campus
MSIT-IS: Patrick Tague, Silicon Valley campus
MSIT-SM: Gladys Mercier, Silicon Valley campus

The HUB — Brian Fernandes, Pittsburgh campus,

Office of International Education — Jennifer McNabb, Pittsburgh campus,

Career & Professional Services — Lauren Hildesheim, Silicon Valley campus,


For building, maintenance, office or equipment requests — email

Information Technology

Issues with computing, hardware, software, telephones, email, networking or classroom technology — email

Human Resources

  • Workday: CMU's unified, global HR, payroll, benefits and time tracking system
  • Payroll: Email for questions about deductions, online pay stubs, direct deposit
  • Benefits: Email for questions about healthcare coverage, retirement plans, tuition benefits, PTO
  • Holiday calendars: CMU observed holidays

Purchasing and Reimbursement

Financial policies, procurement questions and submitting forms — email

CMU-Alert Emergency Notifications

All members of the Carnegie Mellon community are encouraged to register for CMU-Alert to receive voice and/or text messages on a registered phone in the event of a campus emergency. Silicon Valley faculty and staff should select the dedicated Silicon Valley notification group.

Internal SV Site

Access forms, policies and information for faculty, staff and students at the Silicon Valley campus. Andrew ID required.


Main Campus Links — Students

Student Information Online (SIO) — view your student account, change your address, check your grades, register for classes, and other important information

CMUWorks Service Center
My Workday Toolkit

In case of emergency

Contact NASA Dispatch
From on-campus office phone: 911
From cell phone: 650-604-5555

After reporting, immediately contact Steven Rosenberg, 650-302-3284
or Stacy Marshall, 408-306-9417 

Non-emergencies: call NASA Protective Services at 650-604-5416