 Contact Info: |
Jeff Perdue, Senior ScientistOverview: Jeff Perdue is a Senior Scientist at Carnegie Mellon Silicon Valley where he teaches courses related to IT-enabled Service Management and participates in research to define useful measures of service performance and quality. Jeff Perdue has over 30 years of IT related experience with job tasks ranging from Teaching Assistant to Company President. He has developed and taught executive and professional education courses related to IT-enabled sourcing since 2002. He has been a software management consultant and contributed to the development and adoption of the Capability Maturity Model for Software. He co-founded and co-managed a software consulting company, and served as Senior Vice President in the company that acquired his consulting firm. Prior to this: he was a member of the technical staff at Carnegie Mellon University’s Software Engineering Institute, had several senior management roles in a Pittsburgh based high technology startup, and was a software manager and developer for a computer manufacturer. Mr. Perdue has Bachelors and Masters degrees in Computer Science from Michigan State University. |