Campus Mail-Postal Services - Carnegie Mellon University

Campus Mail

When sending campus mail, please mark the addressee's name, department , and building on the front of the envelope. Including the department name helps speed mail sorting. Address all mail and packages as follows:

     Campus Mail
     Employee Name
     Department Name
     Building Name

All campus mail items must include a return address consisting of a name and department or SMC #.To prevent campus mail from accidentally being metered as First Class mail, the campus mail must be separated from other outgoing mail. If there is campus mail in special envelopes, such as invitations, please bundle the special mail and clearly mark it with a note as campus mail.

Departments planning to send an internal announcement, memo, flyer or newsletter whether to faculty and staff, students, or both, should see our Policies for guidelines on mass mailings.

Items larger than a standard USPS mail bin (14"x10"x10") require a Special Delivery Form. Please see below for additional information.

Confidential Correspondence

Confidential matter should be mailed in a clean, plain, and sealed envelope. This ensures against misdirection, mishandling, or loss due to previous markings or lack of proper security. To protect sensitive information, mark the envelope "Personal & Confidential", or "To be opened by Addressee Only". Be sure the address includes the addressee's full name and department.

Recycle Campus Mail Envelopes

Campus mail envelopes are reusable envelopes, ideal for in-house mailings. When using a campus mail envelope, make certain that all previous markings have been masked out. This ensures proper handling and direction to the intended recipient. Do not write an address between previous markings. Write the current addressee's information in the first blank space after the most recent recipient's address. Please be sure to include a return name and department.

Change of Address

A change of internal office location (for example, a departmental change) must be reported promptly to ensure timely delivery of your mail. New employees or employees moving within or to another department should call Postal Services at 8-2929.

Students who change their address must complete our online forwarding form. This will ensure the mail is forwarded to the correct address. Family, friends and billers must also be notified of the changed address as well. Please see our Policies for more information on forwarding mail.

Postage/ Stamp Requisition Orders

Postal Services offers departments the ability to purchase stamps and have them charged to your Oracle account. Please fill out a Universal Requisition Form. You may send it to us either by campus mail or by bringing it to the Post Office in the University Center. Postal Services will then deliver your order during the next scheduled delivery to your department.

Special Delivery Service

Postal Services offers a same-day special delivery service that delivers faculty and staff mail to campus buildings. This service is not for citywide delivery.

The rate is a flat fee of $12.00 for the first piece and $8.00 for each additional piece, with a 50-lb. limit per package. To use this service, please call the Post Office at 8-2929 before 2:00 pm to guarantee same-day desktop delivery with customer signature. Please see our Policies for more information on special delivery.