Escort Service-University Police - Carnegie Mellon University

Escort Service

The Escort Service is a transportation option that services the geographical areas surrounding Carnegie Mellon that include Squirrel Hill, Shadyside, and Oakland. The mission of the escort service is to get CMU community members home safely by transporting them to the intersection nearest their residence. Service is limited to a 1.5 mile radius of the main campus. The escort service is to be utilized exclusively as a means to get to one's residence. It is not available as a transportation option to get to campus or other locations. Please refer to the shuttle/escort policies page for a complete explanation of all policies and rules governing the operation and use of the escort services.

Hours of Operation: Daily 6:30 p.m. - 6:30 a.m. [last pick up 6:00 a.m.]

Escort Color Zones - Effective August 13, 2012

Effective August 13, 2012, the escort service has been redesigned. All of the geographical areas that the escorts provide service to have been designated as color zones. The zones are named Green, Red, Blue, and Yellow. Refer to the area map link to determine what color zone in which you reside. The escort bus servicing that color coded area will transport you to the intersection closest to your residence.

Green Zone - Services the Oakland area to Morewood Avenue
Blue Zone - Services the Shadyside area from Morewood Avenue
Red Zone -  Services the outer area of Squirrel HIll (farthest away from campus)
Yellow Zone - Services the inner area of Squirrel Hill (closest to campus)


View Carnegie Mellon University Escort Zones in a larger mapColor Zone Map


All escort buses are easily identified by a 12 x 18 placard in the front window that indicates their area. There may be times when an escort bus covers two adjoining areas. Both zones will be listed on the placard.  After 3:30 a.m., there is only one escort bus that covers all zones.  The placard will read "All Zones".

Designated Escort Pick-up Locations: MAP

There are seven designated escort pick-up locations on the main campus.  They are:

1.  Rear of Morewood Gardens (E-tower parking lot)

2.  In front of Hamburg Hall

3.  University Center (Forbes Avenue in front of building)

4.  Across from Margaret Morrison Plaza (MM Storefronts)

5.  The corner of Tech & Frew Streets

6.  Porter Hall (lower Frew Street exit)

7.  300 S. Craig Street

Please note that the stops at MI (S. Dithridge & Winthrop) and the INI have been eliminated. The 300 S. Craig stop is specifically located within a safe, secure, well-lit building that also houses University Police.

Effective Sunday, August 19, 2012 - Changes have been made to the pick-up routes that the escort buses will take when picking up passengers around campus.

  • The green zone (Oakland) and blue zone (Shadyside) escort buses will pick up passengers around campus and at 300 S. Craig St. (Oakland stop) as they did last year.
  • The red zone and yellow zone (Squirrel Hill) escort buses will depart the Morewood parking lot and proceed in-bound on Fifth Avenue to the 300 S. Craig St. stop. The escorts will arrive at 300 S. Craig St. very near the start of the hour and half hour due to this now being the first stop. The red zone and yellow zone escort buses will then proceed up Forbes Avenue to the campus stops. The red zone and yellow zone escort buses will proceed through Schenley Park towards Squirrel Hill. 
  • The red zone and yellow zone escort buses will arrive approximately five minutes after the green zone and blue zone buses at all campus stops.
  • The red zone and yellow zone escort buses will stop at 300 S. Craig heading towards Forbes Avenue (on 300 S. Craig St. side of the road).
  • The blue zone and green zone escort buses will stop at 300 S. Craig Street heading towards Fifth Avenue (on the opposite side of the road from 300 S. Craig St.).

Please Note:

  • Riders who choose to wait inside buildings at the designated stops for safety or due to inclement weather must exit the building immediately upon the arrival of the Escort and be ready to board. The drivers cannot wait for riders.
  • All riders who live on the Shuttle route will be required to use the Shuttle when in operation.
  • Please speak loudly and clearly when giving your desired destination to the Escort Driver.