Respect
We respect the right of all persons to equal access to police and security services, and recognize the need for every person to be treated with dignity. Fairness and objectivity are standards that guide our decisions regarding services and employees. Courtesy shall be the means by which we communicate the respect to which all persons are entitled. We treat each other the way we would like to be treated, acknowledging each person's contribution to the department's mission.

Compassion
We will care about others and respect their feelings. We will strive to be sensitive to and empathetic toward other peoples' problems and difficulties, and do what we can to alleviate them, especially in the workplace.

Quality Service & Problem Solving
We are professional in our appearance, demeanor and job performance. We communicate honestly and accurately, which establishes credibility and mutual respect. Our personal accountability builds trust. Acceptance of responsibility is critical to our effectiveness. We believe that police-citizen cooperation and a problem-solving focus are essential to the delivery of effective police and security services. Building long-term partnerships with all stakeholders is every employee's responsibility.

Continual Improvement
We seek excellence in work achievement in response to what needs to be done, and constantly strive to improve ourselves, the department, and the university. Improvement is obtained through individual and collective preparation, involvement, commitment and creativity. We do the right job right, and for the morally, ethically and legally right reasons.

Teamwork
Our team includes students, staff, administrators, parents, alumni and citizens living near and enjoying the Carnegie Mellon campus and its facilities. We work together for a better community and department. Our shared responsibility and leadership demonstrate our mutual commitment to serve. Our teamwork is built upon trust, openness and communication. Together we achieve the extraordinary!