Payment & Appeals - Parking & Transportation Services - Carnegie Mellon University

Payment and Appeals

This section explains payment and appeal procedures.  Copies of these procedures are available in the Parking Services Office.

Fine Payment

  1. Students identified with outstanding parking citations will have the fines automatically deducted from their student accounts before Commencement.
  2. Faculty and staff identified with outstanding parking citations will not have their application included in the parking allocation process until all fines are paid.
  3. Parking & Transportation Services accepts  MasterCard/Visa, cash and checks  (with a valid ID) as methods of payment. Checks must be made payable to Carnegie Mellon Parking & Transportation Services and include the violator’s name, address, driver’s license number and telephone number.

Payment must be sent to the Parking & Transportation Services Office at 5000 Forbes Avenue, University Center, LL 88 Pittsburgh, PA 15213 or delivered to the Parking & Transportation Services Office located in the University Center. After 5 p.m., payments can be dropped through the door mail slot in the East Campus Garage office.

  1. If the fine is paid within 5 business days of the violation or receipt of an “Appeal Denied” notice, the fine is reduced to one-half the fine amount (except for Disability/Handicapped Parking Violations). After one week, unpaid fines are subject to other university collection measures.
  2. Any unpaid fines or other monies owed to Parking & Transportation Services must be paid to ensure the permit application will be included in the allocation process.

Appeal Procedure

  1. Payment for the citation is not required during the appeals process.
  2. Only the person cited can appeal the citation.
  3. All appeals must be done via our online system at https://parking.campusservices.cmu.edu/.
  4. The appeal must be submitted to Parking Services within 5 business days of the violation. If the deadline is not met, the appeal will not be eligible for review and the right to an appeal will be forfeited.
  5. Decisions will be based on the explanation. The specific problem and remedy sought must be stated and any circumstances supporting the appeal must be fully explained.
  6. If the citation is found to be in error, Parking Services will take the appropriate action and void the citation.
  7. Handicapped/Disabled Parking Violations, Fire Lane Violations, driveway and yellow curb violations cannot be appealed.

Parking Hearing Board of Appeals

The Parking Hearing Board of Appeals was created to hear appeals from members of the campus community who received citations and were denied the initial appeal.

During the year, the Parking Hearing Board of Appeals will conduct regular meetings to hear all appeals not previously settled by Parking Services. The Parking Hearing Board of Appeals is comprised of representatives from the Parking Advisory Board. The Parking Advisory Board has representatives from Faculty Senate, Staff Council, EEO/AA Office, Student Government and the Graduate Student Association.
  1. Payment for the citation is not required during the appeals process.
  2. Only the person cited can appeal the citation.
  3. The appellant may re-appeal to the Parking Hearing Board of Appeals if the initial appeal was denied by Parking Services (the appellant must re-appeal within 5 business days of receiving the “Appeal Denied” notification).
  4. All appeals must include the appellant's university ID number (typically the appellant’s social security number) to properly identify the account.
  5. If the deadline is not met, the appeal will not be eligible for review and the right to an appeal will be forfeited.
  6. Decisions will be based on the explanation. The specific problem and remedy sought must be stated and any circumstances supporting the appeal must be fully explained. Supporting documentation provided by the appellant may supplement the Parking Hearing Board of Appeals Form.
  7. The appellant must attend the hearing in order for their case to be heard.  Appellants may briefly state their case (5 minute maximum).  If appellants indicate that they will attend, agree to a scheduled time, but do not show, then the case is forfeited.
  8. The identity of the appellant will be kept confidential and only known to the Parking Hearing Board of Appeals membership.
  9. The Parking & Transportation Services Manager will provide the decision made by the board in writing to each appellant within 14 business days of the hearing.
  10. If the citation is found to be in error, the Parking Services Office will take the appropriate action and void the citation. Otherwise, the appellant is responsible for paying the citation. If appeal is denied, payment is required within 5 business days at one-half the fine amount. If payment is not received within the allotted time, the full amount of the fine is required.
  11. The decision of the review panel is final.