Frequently Asked Questions

When do new permits begin?
The parking year begins on July 1st and ends on June 30th. Our open enrollment period runs from April 1st through April 30 to apply for parking for the next year.

What happens if I decide to cancel my parking in the middle of the year? Do I receive a refund (if paid all at once) or will I be charged for the entire year?
You can decide at any time to cancel your parking permit. Enter the parking website and click on the “apply for a permit” link, once in the system there are two boxes, check the one that is “cancel parking”. You should receive an email confirmation. You will be removed from both the parking system and payroll system once we are in receipt of your gate card and hang tag. If you’ve paid for your permit for the entire year, your permit use will be prorated and you will be refunded for the difference. All cancelled permits must be accommodated with proof of purchase in order to have your refund processed.

What happens if I forget my hang tag?
If you forget your hang tag or change your vehicle (if registered) please visit our office and we will give you a visitor hang tag for the day. Upon the second instance, you will be charged a fee of $2.00 for a forgotten hangtag.

I have a handicap state issued placard, how do I get a handicap parking space on campus?
Individuals wanting to obtain a handicap parking space should contact Larry Powell of the Equal Opportunity Services, Disability Resource Office for assistance. The proper paperwork will be completed and turned into P&TS.. Once you are granted a handicap space, you should display both the state issued placard, as well as the CMU issued handicap hang tag. All of our lots are equipped with handicap spaces, but if there is an instance that you have a temporary disability and the handicap spaces are not available, the shuttle service is available to transport you to/from your parking lot to your office.

What if I want to change my parking location?
If you would like to change from one lot to another, you would need to visit the P&TS office to do so. Lot changes are based on parking availability only. At the time of your change, your payroll deduction amount will be adjusted to reflect the increase/decrease in permit price.