IT Administrator Practices

The following are recommended best practices for administrators managing electronic data in Carnegie Mellon's computing environment. These practices should be followed to ensure easier compliance with a litigation hold.

1. All automated data destruction for users under a litigation hold should be suspended. This includes backup volumes for accounts, computers and email.

2. Preserve data logs for users under a litigation hold for items such as email forwarding settings, known accounts, shared file systems, cloud service accounts, etc.

3. Maintain a listing of systems known to house data for users under a litigation hold.  Such a list would include user directories, computers, email account locations, and other systems that store data for which the user is a custodian.