The University Processing of a DMCA Notice

The copyright holder or a representative of a copyright holder sends a DMCA Takedown notice in a form of an email or letter to the university requesting that the university remove, disable access to, or disable distribution of the material allegedly involved in copyright infringement. 

After receiving a DMCA Takedown notice, the Information Security Office (ISO) will identify the computer that was using the IP address at the time specified in the notice, and will then take the following actions:

1. Using the NISC system, notification will be sent in an email to the student and to the Student Life Office, with the DMCA notice appended. In this email, the student will be directed to contact the Student Life Office and schedule a meeting with a representative.


2. The student -  the alleged infringer, will have 72 hours from the time of the notification to resolve the issue with the Student Life Office in order to prevent the suspensions outlined below. To schedule a meeting, call Student Life Office at (412) 268-2142.


3. Once the student meets with a representative of the Student Life Office and resolves the issue, the Student Life Office will respond to the internal DMCA notice to either prevent the suspension or to have suspended access restored.


4. If the incident is not resolved after 72 hours have passed, the following actions will occur:


5. All computers registered to the student (owner ) on the Campus Wired Network will be suspended


6. All computers registered to the student on the Campus Wireless Network will be suspended


7. Access (by user ID) to the Computing Services provided VPN service (Library and general use) will be suspended


8. Access (by user ID) to the CMU SECURE Wireless Network will be suspended


9. The ability to register new computers in NetReg will be suspended


10. Email notification will be sent to the student account and to the Student Life Office.  The student will be able to access the email using a university cluster, an email kiosk, or a computer that is not registered under their name on the campus network.

Access will not be restored until a designated representative of the Student Life Office informs advisor@andrew.cmu.edu that the issue is resolved and that access should be restored.

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