Faculty & Staff-The HUB - ID Card Services - Carnegie Mellon University

SMART Card Distribution

Faculty

Only benefits-eligible faculty located on the Pittsburgh campus are eligible to receive new SMART Cards. If you have not received your card, please visit The HUB, located in the lower level of Warner Hall, with your current, active ID Card, during regular business hours:

  • Monday, Wednesday and Friday - 8:30 a.m. to 4:30 p.m.
  • Tuesday and Thursday - 10:30 a.m. to 4:30 p.m.

Staff

SMART Cards not picked up during distribution week in July 2013 were returned to The HUB, located in the lower level of Warner Hall. Staff members may pick up their SMART Card during regular business hours:

  • Monday, Wednesday and Friday - 8:30 a.m. to 4:30 p.m.
  • Tuesday and Thursday - 10:30 a.m. to 4:30 p.m.
A current, active ID Card needs to be exchanged in order to receive a new SMART Card. Only benefits-eligible staff members located on the Pittsburgh campus are eligible to receive new SMART Cards.

Important: Beginning Tuesday, Sept. 8, 2015, Port Authority Transit (PAT) will switch to a live ID Card system. If an individual's ID Card is not current and/or is not eligible for the PAT benefit, it will no longer be accepted when tapped on the farebox or shown to the operator. Those presenting outdated or non-PAT benefit eligible ID Cards will need to pay a fare or be asked to exit the PAT bus, incline or T. If you believe you have a current ID Card that also includes the PAT benefit, and your card is not accepted when tapped on the farebox, please contact ID Card Services in The HUB as soon as possible. 

Questions about SMART Cards? View a list of Frequently Asked Questions.