Expiration & Renewal
Every Carnegie Mellon ID Card is printed with an expiration date on the front of the card. For faculty, staff and students, the expiration date is set to be two years from the date of issuance. For these cardholders, the expiration date applies only to the bus pass if there is a bus pass icon on the front of the card. The ID Card will continue to function for all purposes other than bus pass privileges beyond the expiration date as long as the cardholder has either a current employee appointment or is a currently enrolled student.
Renewing an Expiring Card
You may replace your card at anytime up to two months prior to the expiration date that is printed on the ID Card.
To renew an expiring card, complete the ID Card Request form and submit it to ID Card Services in The HUB. Your new card will be printed upon submission of the form. The process takes approximately 3-5 minutes.
Your current ID Card must be surrendered when we print your replacement card, otherwise the current lost card fee of $25 will apply.
Updating Your ID Photo
There is no need for you to submit a new photo or have new one taken at the ID Card Services desk in The HUB if you are happy with the photo that is currently on your ID Card. However, if you wish to submit a digital photo of yourself to be used in place of the photo we currently have on file, you can do so by submitting your photo through our ID Photo Submission application. Please allow at least 48 hours for processing before visiting ID Card Services in The HUB to receive your card. You will receive an e-mail confirmation once your photo has been accepted and processed.
We are also happy to take a new photo in our office if you do not have a digital photo to submit but would like a new photo for your ID Card. Visit ID Card Services in The HUB.
We are unable to process hard copy photos due to the amount of time it requires to properly scan and process these photos.
Card Renewal by Authorized Designate
If a cardholder is unable to visit our office to renew their ID Card, the cardholder may authorize a designate to renew their ID Card for them. The cardholder must complete the ID Card Request form, as well as our Authorized Designate Renewal form. The designate must bring both completed forms to ID Card Services, along with the cardholder's current ID Card. The designate must be the individual named on the Authorized Designate Renewal form and must present their valid ID Card. When we have completed printing the replacement ID Card for the cardholder, the designate will be required to complete and sign the ID Card acceptance portion of the Authorized Designate Renewal form.
A department is allowed to appoint a designate to renew multiple cards for a single department as long as the designate is willing to accept responsibility for the ID Cards until they are delivered to the appropriate cardholder. An ID Card Request form and Authorized Designate Renewal form must be completed for every ID Card that the designate will be renewing.
Designates must deliver the ID Cards to the cardholders in person. Under no circumstance is the designate allowed to leave the ID Card in a campus mailbox or to have the card delivered by an external mail/package delivery mechanism such as the USPS, UPS or FedEx. Once the card is signed for, the card is now the responsibility of the designate.