Campus Printing
How do I use my ID Card to print on campus?
A quota of $40 per semester is granted to all active students, faculty and staff with Andrew accounts and a valid ID Card. When you press the 'Print' button at the release station, your quota is debited according to the price scale. See www.cmu.edu/computing/documentation/policies_clusters/clusters.html for the complete details.
How much can I print?
Your $40 quota is a per semester allocation of printing resources equated to a dollar value and is available from the first day of classes for a given semester through the day prior to the first day of classes for the subsequent semester. Note: Summer session includes the first day of the first summer session through the day before the start of fall classes. Any unused portion of your $40 quota is forfeited the day before classes resume for the subsequent semester. Remaining quota amounts CANNOT be carried over.
How do I know how much I have left in my printing quota?
View your quota usage and balance through the Dining/Plaid Ca$h portlet through the Carnegie Mellon portal.
What if my printing is defective or jammed?
No refunds will be issued for jammed or defective print jobs. The purpose of the print quota is to eliminate waste and encourage users to be conservative in their printing habits. Compared to other universities and other alternatives, our quota is generous and the cost per page is low.
What if I use my entire printing quota before the end of the semester?
If you deplete your $40 quota, you can pay for additional print jobs using your PlaidCa$h account. See the Plaid Ca$h section of this site for details on how to make a deposit on your Plaid Ca$h account.
Can I get a refund on my unused printing quota or if I have my own printer and will never use it?
Your printing quota is a perk provided to all students, staff and faculty, therefore, it is not something that you pay for. It is an allocation of printing resources which is equated to a dollar value of $40 per semester; as a result, no refunds will be given on printing quota.
I'm having problems using my Plaid Ca$h for printing. Who do I contact?
If you are having printing problems call a Computer Cluster staff member at X8-8776, or e-mail kiosk-printing@andrew.cmu.edu to report printer problems. View more information regarding Plaid Ca$h printing issues.