Students who believe that a grade which has been awarded to them is incorrect or that an academic action, recommended by their depart-ment and approved by the College Council, is unreasonable or inconsistent with the practice of the college should use the following procedures for prompt and equitable resolution of the grievance.
In the case of grades, students must:
Present the case verbally to the faculty or staff member responsible for the course in which the student believes an inappropriate grade has been awarded.
Present the grievance in written form with appropriate documentation to the department head of the department responsible for the course if Step 1 does not resolve the grievance. The department head will provide within 30 days a written decision and the basis for it in the matter of the grievance.
Present copies of all documents originally sent to the department head in Step 2 and a formal letter of appeal to the College Council of the college responsible for the course if the student believes that Step 1 does not adequately resolve the grievance or if no decision has been rendered within the 30 days provided for in Step 2. The Dean of the college, acting for the university, will respond in writing with prompt and equitable resolution of the complaint, normally within 30 days and will document the basis for the College Council’s decision.
In cases in which the student believes an academic action recommended by the head of the department and approved by the College Council is inconsistent with the policies of the college or incorrect, the student should use the following procedure:
In writing, the student must petition the College Council to make a formal review of the appropriateness of the action, such review to take place at the next scheduled meeting of the College Council.
The Dean of the college will provide in writing within 30 days after the next scheduled meeting of the College Council the response of the council to the petition and the basis for it.
If, after carrying out the steps described above as appropriate, the student believes that the matter is not adequately resolved or if no decision has been rendered on the last step outlined for the particular grievance, the student must present copies of all documents and a formal letter of appeal to the Provost or another university officer designated by the President for resolution of the grievance. That officer, acting for the university, will respond in writing with prompt and equitable resolution of the complaint, normally within 30 days, and will document the basis for the decision.