Carnegie Mellon University

The HUB

Division of Enrollment Services

The HUB

Getting Started

Andrew User ID & Password

Your Andrew account is the key to access many of the university’s computing services such as online enrollment applications, including Student Information Online, computing clusters, and email. You will receive instructions from your department on how to retrieve your Andrew userID and set your password. Please email it-help@cmu.edu with any questions.


Student Information Online (SIO)

SIO is a secure site where you can find important, personalized information, including student account invoices and activity, financial aid status/eligibility, grades and QPA, and course schedule. Within SIO, you can register for classes and make modifications to course schedules, update contact information, enroll in Online Banking, authorize another individual to receive invoices, request enrollment verifications, and much more. To begin using SIO, log in with your Andrew User ID and password. When you first log in, be sure to update your contact information under the My Info tab.


ID Card

Your ID Card is your official Carnegie Mellon photo identification. It is your access to campus buildings, athletic facilities and the Port Authority Transit system. You must have an ID Card as a graduate student. Visit The HUB's ID Card services website for information about obtaining your card, as well as the benefits you may receive through your ID Card. 


ORCID ID

An ORCID ID uniquely and persistently identifies researchers and scholars. Along with other universities, Carnegie Mellon has integrated ORCID IDs into workflows and enterprise systems. Therefore, students who do not already have an ORCID ID and students who do have one but need to link it to their Andrew ID should visit this web application to create and/or link their ORCID ID at CMU. More information about this initiative can be found on the CMU Libraries website