Consumer Information-The HUB - Carnegie Mellon University

Consumer Information

This webpage has been created to provide access to information that current and prospective students of the University may need in order to be informed consumers. Higher education institutions that receive federal student financial assistance are required by the U.S. government to make this information available. This information may be changed from time to time as required.

Accreditation & State Authorizations

Carnegie Mellon University is accredited by the Middle States Commission on Higher Education. The University is authorized to operate in several states.

State Authorization & Licensure for Distance Education

The University seeks authorization, licensure or exemption, as applicable, in various U.S. states and territories in compliance with U.S. Federal and state regulations that govern the offering and delivery of distance education programs and courses in those states and territories. Information is provided concerning the University’s current authorizations, licensures and exemptions for the offering and delivery of distance education programs and courses.

IMPORTANT INFORMATION FOR RESIDENTS OF AL, AR AND MN ABOUT CARNEGIE MELLON'S PROGRAMS DELIVERED VIA DISTANCE EDUCATION: If you are a resident of Alabama or Arkansas, you are not eligible to apply for enrollment in Carnegie Mellon’s degree programs delivered via distance education. If you are a resident of Minnesota, you are eligible to apply for enrollment in Carnegie Mellon’s Master of Medical Management (MMM) degree program delivered via distance education, but you are not eligible to apply for enrollment in any other degree program delivered via distance education. Note, however, that residents of Alabama, Arkansas and Minnesota remain eligible to apply for enrollment in all Carnegie Mellon degree programs that are not delivered via distance education, including those offered at any of its various campus locations. 

Student Complaints & Consumer Information by State

As required for compliance with U.S. Federal Program Integrity Regulations, state official/agency contact information for each U.S. state/territory that could handle a student’s complaint is provided.

HEOA Disclosures - Financial Aid

The Higher Education Opportunity Act of 2008 (H.R. 4137) was signed into law on August 14, 2008. This law mandates that we provide you with additional information in a variety of formats.

We have posted information relevant to financial aid on this page so that it is easily accessible to students, parents and the general public.  Links to additional detailed consumer information within the website will also be provided. 

 View disclosures.

Graduation & Retention Rates

Carnegie Mellon's Institutional Research & Analysis provides in-depth information regarding graduation and retention rates. View the IR&A website for the most recent information.

Written Arrangements

The Written Arrangement document provides information regarding written arrangements between Carnegie Mellon University (CMU) and any institution(s) that provides a portion of a CMU degree program to students enrolled at CMU. CMU enters into such agreements to enrich the educational experiences offered to its students.

Gainful Employment Disclosures

As required by U.S. Department of Education regulations (requiring disclosures to prospective students of specific information about certain certificate programs that prepare students for gainful employment in a recognized occupation, and known as the “gainful employment” regulations), the following information is provided about this certificate program.

Comprehensive Student Consumer Information

For a comprehensive list of consumer information about various types of programs, services, policies, and people at Carnegie Mellon, please view the Middle States Accreditation website. 

Contact Information

Inquiries regarding the above may be directed to:

Associate Vice President / Director of Enrollment Services
Carnegie Mellon University, Warner Hall A15, 5000 Forbes Avenue, Pittsburgh, PA 15213
Telephone: 412.268.5399

Director of Student Financial Services
Carnegie Mellon University, Warner Hall A19, 5000 Forbes Avenue, Pittsburgh, PA 15213