Consumer Information-The HUB - Carnegie Mellon University

Consumer Information

This webpage has been created to provide access to information that current and prospective students of the university may need in order to be informed consumers. Higher education institutions that receive federal student financial assistance are required by the U.S. government to make this information available. This information may be changed from time to time as required.

Accreditation & State Authorizations

Carnegie Mellon University is accredited by the Middle States Commission on Higher Education. The university is authorized to operate in several states.

Distance Education, State Authorization and Reciprocity Agreement (SARA)

The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts, and territories in the United States, which establishes national standards for interstate offering of postsecondary distance education courses and programs. It is intended to standardize the process of offering online courses and programs by postsecondary institutions located in states other than the state in which the enrolled student(s) are residing. SARA is overseen by a national council (NC-SARA) and administered by four regional education compacts.

Carnegie Mellon University has been approved by the Commonwealth of Pennsylvania to participate in NC-SARA and was accepted as a SARA institution on May 2, 2017; additionally, Carnegie Mellon secured approval through NC-SARA on May 18, 2017. Carnegie Mellon University is listed as an approved, participating institution on the NC-SARA website ( At this time, 47 of the 50 United States are SARA members. California, Florida and Massachusetts are not members of SARA; however, Carnegie Mellon is able to offer online education to residents of these states.

Except where prohibited by applicable law, students who reside outside of the United States generally are not restricted from enrolling in our online programs. Some online programs do require in-person attendance at one of Carnegie Mellon’s teaching locations (e.g., Carnegie Mellon’s Pittsburgh, Pennsylvania campus) for short portions of the program. Students interested in enrolling in a specific online program are encouraged to contact the person designated by the online program for questions about the program's requirements or enrollment.  

View historic information for State Authorization & Licensure for Distance Education. 

Student Complaints & Consumer Information by State

As required for compliance with U.S. Federal Program Integrity Regulations, state official/agency contact information for each U.S. state/territory that could handle a student’s complaint is provided.

HEOA Disclosures - Financial Aid

The Higher Education Opportunity Act of 2008 (H.R. 4137) was signed into law on August 14, 2008. This law mandates that we provide you with additional information in a variety of formats.

We have posted information relevant to financial aid on this page so that it is easily accessible to students, parents and the general public. Links to additional detailed consumer information within the website will also be provided. 

 View disclosures.

Graduation & Retention Rates

Carnegie Mellon's Institutional Research & Analysis provides in-depth information regarding graduation and retention rates. View the IRandA website for the most recent information.

Written Arrangements

The Written Arrangements document provides information regarding written arrangements between Carnegie Mellon University (CMU) and any institution(s) that provides a portion of a CMU degree program to students enrolled at CMU. CMU enters into such agreements to enrich the educational experiences offered to its students.

Gainful Employment Disclosures

As required by U.S. Department of Education regulations (requiring disclosures to prospective students of specific information about certain certificate programs that prepare students for gainful employment in a recognized occupation, and known as the “gainful employment” regulations), the following information is provided about this certificate program.

Comprehensive Student Consumer Information

For a comprehensive list of consumer information about various types of programs, services, policies, and people at Carnegie Mellon, please view the Middle States Accreditation website. 

Contact Information

Inquiries regarding the above may be directed to:

Associate Vice President / Director of Enrollment Services
Carnegie Mellon University, Warner Hall A15, 5000 Forbes Avenue, Pittsburgh, PA 15213
Telephone: 412-268-5399

Director of Student Financial Services
Carnegie Mellon University, Warner Hall A19, 5000 Forbes Avenue, Pittsburgh, PA 15213