Refunds-The HUB - Carnegie Mellon University


Student Account Refund Distribution

Students should enroll for electronic refunding when registering a bank account on SIO. Multiple U.S. bank accounts can be registered to one students account and refunds are automatically deposited into a designated account within 3 business days. Enroll now.

In the event a student is not registered for electronic refunding, the Student Account Office will send notification via email when a refund check is generated and available for pick up at The HUB. Paper check refunds take an average of 5 days to process before being available for pick up. Paper checks must be deposited or cashed within 6 months from the date on the check.

Refund Frequency

During fall and spring semesters, refunds are released to enrolled students when their student account indicates a credit balance of $25 or more. Refunds during summer semesters are only processed at the request of the student or when required by federal regulation.

Refunds for an upcoming semester are not released until the first day of class.

Students with a student account balance may not receive a refund from prior credit balances. Students who utilize the Carnegie Mellon Tuition Payment Plan (TMS) and over budget for any semester will not receive a refund from the university and should contact TMS for a budget adjustment.

Refunds Requiring Manual Review

Refunds resulting from Federal Direct PLUS Loans are manually reviewed prior to being released to parents or students per parent authorization. Refunds for sponsored students and employees receiving tuition remission or payroll deduction are also manually reviewed.

Title IV Authorizations & Excess Funds

Title IV funding is federal aid for eligible students who have completed and submitted the Free Application for Federal Student Aid (FAFSA).  Sources of Title IV funding consist of the following:

  • Federal Pell Grant
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • Academic Competitiveness Grant (ACG)
  • National Science and Mathematics Access to Retain Talent (SMART) Grant
  • Federal Direct Perkins Loan
  • Federal Direct Loan
  • Federal Direct PLUS Loan
  • Federal Direct Graduate PLUS Loan

Students who wish to have up to $200 of their financial aid applied toward non-institutional charges must authorize the university to do so. Students can grant authorization on Student Information Online by going to the 'Finances' tab and selecting 'Federal Aid Permissions.' Non-institutional charges may include but are not limited to course materials, library and parking fines, lab fees, and prior-year charges. 

Title IV Refunds

When the amount of Title IV funds is greater than the cost of tuition, fees, and housing and dining charges billed by Carnegie Mellon, the credit balance is refunded to the student unless it is due to a Federal Direct Parent PLUS Loan in which case it is refunded to the parent borrower.

Students are encouraged to register for electronic refunding on SIO to receive applicable Title IV refunds via direct deposit.

The university is required to issue students a Title IV refund at the end of each academic year.