Refunds-The HUB - Carnegie Mellon University

Refunds

Student Account Refund Distribution

Refunds are distributed either electronically by direct deposit or by paper check. Students should enroll for electronic refunding when registering a bank account on SIO for fastest service. Multiple U.S. bank accounts can be registered to one student's account and refunds are automatically deposited into a designated account within 3 business days. Review instructions to register bank accounts, or proceed to register accounts right now. To designate the account to receive refunds, the "Refund account" check-box must be selected. Once the refund is deposited, an email notification will be sent to the student's CMU email address.

In the event a student is not registered for electronic refunding, the Student Accounts Office will send notification via email when a refund check is generated and available for pick up at The HUB. Paper check refunds take an average of 5 days to process before being available for pick up. Refund checks should be cashed promptly as checks over 120 days are considered stale and may be voided.  Please check with Student Accounts before attempting to deposit or cash any refund check older than 120 days.

Refunding Policy

Refunds are based on a student's current account balance.

The Student Accounts Office does not release refunds under $25.00, unless mandated by federal regulations. During fall and spring semesters, refunds are released automatically. During summer semesters, refunds are processed only at the request of the student or when required by the federal government. Refunds for an upcoming semester are not released until after the first day of class.

Students with a Carnegie Mellon Tuition Payment Plan (TMS) and a resulting student account credit balance will not receive a refund from the university until their TMS contract is paid in full. The Student Accounts Office recommends that these students contact TMS for a budget adjustment.

Refunds Requiring Manual Review

Refunds over $10,000.00 will only be released after a specific request from the payer is made to the HUB. Refunds for sponsored students, employees receiving tuition remission, and students receiving payroll deduction are also manually reviewed.

Title IV Authorizations & Excess Funds

Title IV funding is federal aid for eligible students who have completed and submitted the Free Application for Federal Student Aid (FAFSA).  Sources of Title IV funding consist of the following:

  • Federal Pell Grant
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • Academic Competitiveness Grant (ACG)
  • National Science and Mathematics Access to Retain Talent (SMART) Grant
  • Federal Direct Perkins Loan
  • Federal Direct Loan
  • Federal Direct PLUS Loan
  • Federal Direct Graduate PLUS Loan

Students who wish to have their financial aid applied towards non-institutional charges must authorize the university to do so. Students can grant authorization on Student Information Online by going to the 'Finances' tab and selecting 'Federal Aid Permissions.'

Title IV Refunds

When the amount of Title IV funds is greater than the cost of tuition, fees, and housing and dining charges billed by Carnegie Mellon, the credit balance is refunded to the student or Federal Direct Parent PLUS borrower.

To receive applicable Title IV refunds via direct deposit, register for electronic refunding on Student Information Online. Instructions can be found above.