Past Due Accounts
Semester Payment Due Dates
The payment due date for the fall semester is August 15 and the payment due date for the spring semester is January 15.
Monthly Penalty Charges
Amounts not paid by the stated due date are subject to a monthly penalty charge equal to 1.5% of the past due balance. Penalty charges will continue to accrue each month until the balance is paid in full.
Ineligibility to Register
Students who have an outstanding balance from a semester in which they took classes are not eligible to register for future coursework until their balance is paid in full.
Collection Agencies and Collection Fees
If a student is no longer enrolled and has an outstanding balance, the student's account will be sent to a collection agency for payment. Students who have accounts sent to these agencies are subject to an additional 25-35% collection cost. Students should settle their account balances timely to avoid being sent to a collection agency and paying additional collection fee costs.
- Withholding of Services - It is the policy of the Student Accounts Office not to discuss student account information with anyone other than the student, unless the student is considered a dependent of another. Most undergraduates are considered dependents of a parent and appropriate information may be shared. The Student Accounts Office would need a written release from the student to discuss student account information with another party.
- Policy - Carnegie Mellon provides services to students who are enrolled in classes, do not have any outstanding balance with the university, and are current with their Federal Direct Perkins Loan payments, if they borrowed through that loan program. Students who owe the university or are delinquent in their Perkins Loan payments will not receive diplomas, academic transcripts or any type of verification of enrollment or degree. Students need to make appropriate payments so these requests can be filled.
- Extenuating Circumstances - Students and families who encounter extenuating circumstances, such as involuntary unemployment, temporary physical or mental impairment or disability, pregnancy or military deployment, should communicate with the Student Accounts Office and other appropriate offices regarding payment and other deadline dates. The university understands that these circumstances affect a student's quality of education. The university strives to help students become successful alumni.