Contact Information for Carnegie Mellon's Benefit Carriers
Below is the basic contact information for our benefit carriers. Please see the web pages for the specific benefit for more information about the carrier, links to specific web resources, or benefit forms.
Health
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UPMC Health Plan
Phone: 877-381-3764
Phone: 866-328-8762 (for High Deductible PPO with HRA plan)
Web: www.upmchealthplan.com
HealthAmerica
Phone: 800-735-4404 or 412-553-5575
Web: www.healthamerica.cvty.com
Highmark Blue Cross/Blue Shield
Phone: 800-472-1506
Phone: 800-810-2583 (for providers outside of Western PA)
Web: www.highmarkbcbs.com
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Prescription
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Caremark
Phone: 877-347-7444
Phone (pre-authorization): 888-414-3125
Web: www.caremark.com
Caremark Mail Order Service
Web: www.caremark.com
Phone: 877-347-7444
Mailing Address: PO Box 2110, Pittsburgh, PA 15230-2110
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Dental
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United Concordia Companies, Inc
Dental Claims, P.O. Box 69421,
Harrisburg, PA 17106
Phone: 800-423-7461
Web: www.ucci.com/ |
Vision
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Davis Vision
Customer Relationship & Information Technology Center, Capital Region Health Park - Suite 301, 711 Troy-Schenectady Road, Latham, New York 12110
Phone: 800-999-5431
Email: memberhelp@davisvision.com
Web: www.davisvision.com
Vision Benefits of America (VBA)
300 Weyman Plaza, Suite 400, Pittsburgh, PA 15236-1588
Phone: 800-432-4966
Fax: 412-881-7319
Email: marketing@visionbenefits.com
Web: www.visionbenefits.com/
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Health Care Flexible
Spending Account and
Dependent Care Reimbursement Account
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Benefit Coordinators Corporation (BCC)
100 Ryan Court, Suite 200, Pittsburgh, PA 15205
Phone: 800-685-6100 (customer service)
Phone: 888-897-3788 (debit cards)
FAX: 412-276-7185
Web: www.BenefitsPaymentsSystem.com
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Life and AD&D Insurance
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Sun Life Financial
PO Box 81365, Wellesley Hills, MA 02481
Phone: 800-247-6875
Fax: 800-979-5128
Web: www.sunlife.com/us
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Short-Term Disability Insurance
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Sun Life Financial
PO Box 81915, Wellesley Hills, MA 02481
Phone: 877-932-7287 (to initiate a claim)
Phone: 800-247-6875 (for claim status, payments, questions, etc.)
Fax: 781-304-5599
Web: www.sunlife.com/us
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Long-Term Disability Insurance
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Sun Life Financial
PO Box 81830, Wellesley Hills, MA 02481
Phone: 800-247-6875 (disability claims)
Fax: 781-304-5537
Web: www.sunlife.com/us |
Retirement
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TIAA-CREF National Contact Center:800-842-2776
Client Scheduling and Service Group: 800-732-8353
Web: www1.tiaa-cref.org/tcm/carnegiemellon/
Vanguard
Vanguard Participant Services: 800-523-1188
Web: www.vanguard.com
Vanguard's YourCall: 800-662-0106, extension 14500.
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Child Care Resources
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Margaret Shadick Cyert Center for Early Education
Phone: 412-268-2149
Web: www.cmu.edu/cyert-center
The Children's School
Phone: 412-268-2199
Web: www.psy.cmu.edu/cs/
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Employee Assistance Plan
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LifeWorks
888-267-8126
En español: 888-732-9020
TTY/TDD: 800-346-9188.
Web: www.lifeworks.com (username: carnegie; password: 1121)
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Other Benefits
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Banking
PNC Bank Workplace Banking: www.pncbank.com/wpb/cmu
Citizens Bank at Work: www.citizensbank.com/
Realty
Howard Hanna: Hanna Gold Advantage Program
Contact Person: Judy Powers
Web: www.hannagoldadvantage.com
Phone: 412-967-9000, ext. 307
Email: jpowers@howardhanna.com
Vehicle Discount Partners
Ford: www.Fordpartner.com, Carnegie Mellon code: cmunv
General Motors: http://gmsupplierdiscount.com, Carnegie Mellon code: 843283
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