Contact Benefit Carriers - Human Resources - Carnegie Mellon University

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Contact Information for Carnegie Mellon's Benefit Carriers

Below is the basic contact information for our benefit carriers. Please see the web pages for the specific benefit for more information about the carrier, links to specific web resources, or benefit forms.

Health	UPMC Health Plan Phone: 1-877-381-3764 Phone: 1-866-328-8762 (for High Deductible PPO with HRA plan) Web: http://www.upmchealthplan.com HealthAmerica Phone: 1-800-735-4404 or 412-553-5575 Web: http://www.healthamerica.cvty.com Highmark Blue Cross/Blue Shield Phone: 1-800-472-1506 Phone: 1-800-810-2583 (for providers outside of Western PA) Web: http://www.highmarkbcbs.com
Prescription	Caremark Phone: 1-877-347-7444 Phone (pre-authorization): 1-888-414-3125 Web: http://www.caremark.com Caremark Mail Order Service Web: http://www.caremark.com Phone: 1-877-347-7444 Mailing Address: PO Box 2110, Pittsburgh, PA 15230-2110
Dental	United Concordia Companies, Inc Dental Claims, P.O. Box 69421, Harrisburg, PA 17106 Phone: 1-800-423-7461 Web: http://www.ucci.com/
Vision	Davis Vision Customer Relationship & Information Technology Center, Capital Region Health Park - Suite 301, 711 Troy-Schenectady Road, Latham, New York 12110 Phone: 1-800-999-5431 Email: memberhelp@davisvision.com Web: http://www.davisvision.com Vision Benefits of America (VBA) 300 Weyman Plaza, Suite 400, Pittsburgh, PA 15236-1588 Phone: 1-800-432-4966 Fax: 412-881-7319 Email: marketing@visionbenefits.com Web: http://www.visionbenefits.com/
Health Care Flexible Spending Account and Dependent Care Reimbursement Account	Benefit Coordinators Corporation (BCC) 100 Ryan Court, Suite 200, Pittsburgh, PA 15205 Phone: 1-800-685-6100 (customer service) Phone: 1-888-897-3788 (debit cards) FAX: 412-276-7185 Web: http://www.BenefitsPaymentsSystem.com
Life and AD&D Insurance	MetLife PO Box 6170, Utica, NY 13504 Phone: 1-866-492-6983 MyBenefits website: http://mybenefits.metlife.com General website: http://www.metlife.com/ Policy Number: 33964
Disability Insurance	MetLife PO Box 6170,Utica, NY 13504 Phone: 1-800-858-6506 (disability claims) MyBenefits website: http://mybenefits.metlife.com General website: http://www.metlife.com/
Retirement	TIAA-CREF National Contact Center:1-800-842-2776 Client Scheduling and Service Group: 1-800-732-8353 Web: http://www.tiaa-cref.org/carnegiemellon/ Vanguard Vanguard Participant Services: 1-800-523-1188 Web: http://www.vanguard.com Vanguard's YourCall: 1-800-662-0106, extension 14500.
Child Care Resources	Margaret Shadick Cyert Center for Early Education Phone: (412) 268-2149 Web: http://www.cmu.edu/cyert-center The Children's School Phone: (412) 268-2199 Web: http://www.psy.cmu.edu/cs/
Employee Assistance Plan	LifeWorks 1-888-267-8126 En español: 1-888-732-9020 TTY/TDD: 1-800-346-9188. Web: http://www.lifeworks.com (username: carnegie; password: 1121)
Other Benefits	Banking PNC Bank Workplace Banking: http://www.pncbank.com/wpb/cmu Citizens Bank at Work: http://www.citizensbank.com/ Realty Howard Hanna: Hanna Gold Advantage Program Contact Person: Judy Powers Web:http://www.hannagoldadvantage.com Phone: 412-967-9000, ext. 307 Email: jpowers@howardhanna.com Vehicle Discount Partners Ford: http://www.Fordpartner.com, Carnegie Mellon code: cmunv General Motors: http://gmsupplierdiscount.com, Carnegie Mellon code: 843283