Contact Information for Carnegie Mellon's Benefit Carriers
Below is the basic contact information for our benefit carriers. Please see the web pages for the specific benefit for more information about the carrier, links to specific web resources, or benefit forms.
Health
UPMC Health Plan Phone: 1-877-381-3764 Phone: 1-866-328-8762 (for High Deductible PPO with HRA plan) Web: http://www.upmchealthplan.com
Caremark Mail Order Service
Web: http://www.caremark.com
Phone: 1-800-222-3383 (prescription refills)
Mailing Address: PO Box 270, Pittsburgh, PA 15230-9949
Merck-Medco Rx Services - Mail Order Service from KeystoneBlue Address: PO Box 2201, Pittsburgh, PA 15230-9523
Phone: 1-800-903-6228- for customer service
Phone: 1-888-EASYRX1- for doctors to call for new prescriptions
Phone: 1-800-4REFILL - for refills
Web: http://www.medcohealth.com/
Dental
United Concordia Companies, Inc Dental Claims, P.O. Box 69421,
Harrisburg, PA 17106
Phone: 1-800-423-7461
Web: http://www.ucci.com/
Vision
Davis Vision Customer Relationship & Information Technology Center, Capital Region Health Park - Suite 301, 711 Troy-Schenectady Road, Latham, New York 12110
Phone: 1-800-999-5431
Email: memberhelp@davisvision.com
Web: http://www.davisvision.com
Health Care Flexible
Spending Account and Dependent Care Reimbursement Account
Account Service Center, P.O. Box 22130, Pittsburgh, PA 15222-0158
Phone: 1-800-207-9310
Technical Help (online claims): 1-866-730-8594
Fax (toll-free): 866-309-7463 or 866-309-8906
Web:http://www.ebdsbenefits.com/eosa
