Card Key Instructions-Housing Services - Carnegie Mellon University

Card Key Instructions

To Change your 4-Digit PIN

Students are advised to change their PIN from its original setting in a kiosk by pressing "PIN Code Change" and follow the instructions on the screen. Kiosks are next to the Service Desk in Donner House, Morewood Gardens, and Stever House as well as the Housing Services office in Morewood E-Tower. Kiosks in Donner House and Stever House will be relocated to the Jared L. Cohon University Center near the Post Office during the Opening period each year in August.

If a student forgets his or her PIN, he or she can obtain it by visiting the Housing Services office and a staff member can reset your pin code. For security purposes, your PIN will never be emailed to you or shared with you over the phone. For your safety and the security of your belongings, keep your PIN confidential.

To UNLOCK the door

With your CMU ID CARD
  • Insert the card with the picture toward you. (Your thumb should cover your picture.)
  • When a solid green and solid red light appears, enter your 4-digit pin.
  • When a solid green light appears, turn the handle to open the door.
With an electronic white CARD KEY
  • Insert the card with the arrow first and arrow toward you.
  • When a solid green and solid red light appears, enter your pin.
  • When a solid green light appears, turn the handle to open door.

To keep the door UNLOCKED (Double Dip)

  • Although we do not recommend keeping your door unlocked, you may keep your door “double-dipped,” which allows the door to remain unlocked even when it is closed.
  • Insert your card and remove it.
  • When a solid green and solid red light appears, enter your pin.
  • When the light is still solid green, dip the card again. A flashing green light indicates the lock is in unlocked mode.
  • Engage the door handle to verify that the lock is unlocked and remains that way.
  • Doors left unlocked reset daily to locked mode automatically every night at 3 am.

To SET THE DEADBOLT

  • From inside the room turn the doorknob toward the doorframe.

To UNSECURE THE DEADBOLT

  • From inside the room turn the doorknob away from the doorframe.