index-Housing Services - Carnegie Mellon University

Services

Be sure to check out all of the services available to students that reside within campus housing.

Bicycle racks
Bicycle racks are provided in residential areas where appropriate. Please be sure to register your bicycle with CMU Campus Police and read our housing policy — bicycles section.

Housekeeping
Housekeeping services are provided throughout university housing in all public areas. In traditional residence hall areas, the large community bathrooms with standard rooms are cleaned daily. Semi-private bathrooms are cleaned weekly. Residents of apartments, houses or rooms with private bathrooms are responsible for cleaning their own bathroom. A housing-supplied vacuum for residents to use is available from each Resident Assistant.

Linens (optional)
Carnegie Mellon Bookstore Linens
The Carnegie Mellon Bookstore offers a full line of linens designed to fit the extra long length of the mattresses in university housing buildings. Items are available for in-store pick-up when you arrive on campus in the fall. Sheet sets, towels, pillows and comforters are all available.

Residence Hall Linens Program
Sponsored by the Student Dormitory Council, residents can purchase sheets, comforters, towels and pillows from Residence Hall Linens - all guaranteed to fit on the university's extra long mattresses

Maintenance
Routine maintenance is performed on all buildings. Each building has a facility coordinator who is responsible for its condition. A maintenance request system permits students to report building deficiencies, damages and other problems from any computer. Students can also track their maintenance requests online. Damages by students may result in extra charges.

Microfridge Rentals (optional)
Offered by The Melvin Group, housing residents can rent microwave/refrigerator combination units that meet the university's specifications and are delivered and picked-up directly to and from your residence hall room.

Personal Property Insurance (optional)
The housing rates do not cover personal properties. You can consider getting your own personal property insurance. National Student Services Inc. has been providing renter's insurance to Carnegie Mellon students for years. You should contact NSSI directly with any questions about pricing or coverage. The university does not assume liability under any circumstances for a student's personal property.

Parking and Transportation Services
Parking and Transportation Services provides leased parking spaces around the campus and transportation resources to the university community.

Postal Services
Postal services is available in the University Post Office which is located in the basement of the Jared L. Cohon University Center.

Recycling and Refuse
All university-owned residences are set up to accommodate and encourage recycling. Recycling and garbage pickup are covered in the housing rates.

Security
University Police patrols the campus 24 hours a day, seven days a week. The dispatcher on duty can be reached at 412-268-2323. For more information, please refer to The Word website. Emergency call boxes are located at various locations across campus, which provide a direct line to University Police. For residences with Desk Services, assistance may be obtained there. All department staff members are committed to ensuring a safe and secure environment for its residents. Students are instrumental in this effort and are encouraged to become familiar with safety practices and safety-related policies.

Shuttle and Escort Services
The University Police provides free shuttle and escort services to students with a valid Student ID card.

Storage
Student Life office offers storage spaces for students located within certain residence halls. Due to space limitations and high demands, there are guidelines and directions for use of these spaces. Please visit http://www.studentaffairs.cmu.edu/student-life/services/storage/ for detailed information.

Microfridge Units:
Delivered and picked up directly to your room
www.themelvingroup.com

Personal Property Insurance:
Protect your belongings from theft, loss, and natural disasters
www.nssi.com

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