index-Housing Services - Carnegie Mellon University

Desk Services

During the year, several university residences have centrally located service desks to provide students access to Housing Services, provide a link to building and campus resources, observe activities in the front entrance of the building and report issues to the appropriate staff.

Private areas of residence halls are only permitted to Carnegie Mellon students, their escorted guests and authorized representatives of the university. To gain access to a building that has a service desk, a person must use an ID card reader and/or show his or her university ID to the attendant.

Locations

The following locations are managed by seven desk managers and two graduate coordinators (Devvon Horn and Sara Rubenstein); opening 24-hour every day during the fall and spring semesters.

Locations Phone Numbers
Donner House 412-268-3080
Hill Service Center 412-268-6902
Morewood Gardens 412-268-2080
Mudge House 412-268-3575
Residence On Fifth 412-268-1518
Stever House 412-268-1012
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Services

The desk services are available to serve the many needs of the Carnegie Mellon community. The services offered include:
  • key pick up and hard key return (at various desks)
  • equipment check-out (varies): pool cues, ping pong paddles, board games, etc.*
  • luggage cart check-out (Morewood, West Wing, Residence on Fifth)
  • directory information: phone numbers for university offices, local restaurants and food establishments, etc
  • information and resources for all Housing services, such as room assignments, maintenance and building access
  • campus and building programming announcements

*checking out equipment requires a photo ID (driver’s license, passport, etc.)

We invite you to visit any of our service desks and to take advantage of our services. Please contact us if you have any comments or suggestions to improve our desk services.

Desk Services Assistant is a part-time student staff member who works at one of the seven residence hall service desks. If you are interested to be part of the Desk Services team, please apply online at TartanTrak

desk services assistant