All non-emergency requests for maintenance in the residence halls should be submitted as online maintenance requests. When submitting a request, please be as detailed as possible. The target time frame for all daily maintenance requests is seven working days.
If you encounter difficulties with a wired or wireless connection, please complete and submit the Wired/Wireless Problem Report.
In case of an emergency, such as a breakdown of an essential service (plumbing, lighting, heating, lock, etc.) or a problem that threatens health and safety, it is important to report the problem quickly.
For emergency maintenance during office hours, please call us at 412-268-2139. When the office is closed, please call Service Response Center at 412-268-2910. Please be specific when the service technician answers. Emergencies will be addressed immediately. Less severe maintenance problems may be resolved within 24 hours.