People-Global Communication Center - Carnegie Mellon University

Joanna Wolfe

Joanna Wolfe

Director, Global Communication Center

Office: BH 145A

Phone: 412-268-9825

Email: jowolfe@andrew.cmu.edu

I have a Ph.D. in English with a focus on computers and writing from the University of Texas, Austin.  Before coming to CMU, I was a Professor and Director of Composition at the University of Louisville.  My interests are in scientific and technical communication, engineering writing, and data visualization.  I look forward to learning from CMU students as we work together on a variety of projects.



Nisha Shanmugaraj

Nisha Shanmugaraj

Coordinator, Global Communication Center

Office: Hunt Library 109F

Phone: 412.268.9633

Email: nls@andrew.cmu.edu

Website: www.cmu.edu/gcc

I received my M.A. in Literary and Cultural Studies from Carnegie Mellon University and my B.A. in English from the University of Vermont. In my five years of writing center experience, I’ve come to understand that writing is synonymous with thinking. For me, writing is a recursive process of completely understanding my argument, then developing that understanding into something new; forging connections between ideas, only to have complicating evidence arise; finally finding the phrase that precisely captures my intended meaning, then discovering that meaning has been altered from the search itself. As a tutor, I help people capture that satisfying burst of understanding – and then help them re-envision their text when that understanding inevitably evolves.


Kerry Ishizaki

Kerry Ishizaki

Visual Communication Consultant, Global Communication Center

Phone: 412-268-8535

Email: kerryi@cmu.edu

Website: www.cmu.edu/gcc

I have a Master’s of Design in Communication Planning and Information Design from CMU’s School of Design. Most recently, I was the Director of Communications for the University Of Pittsburgh Office of Child Development. Prior to that, I was a consultant for many years. I have also been an adjunct instructor in CMU’s School of Design, the Department of English, and at Robert Morris University, and a workshop presenter at the Society for Contemporary Craft. I am interested in helping non-designers build their capacity to design and communicate with others.

Colleen Marsh

Colleen Marsh

Administrative Assistant, Global Communication Center

Phone: 412-268-9633

Email: gcc-cmu@andrew.cmu.edu

Website: www.cmu.edu/gcc

I am the Administrative Assistant for the Global Communication Center (GCC) and point of contact for student, faculty and staff when arriving at the GCC. I can assist students with any problems pertaining to the GCC and our online scheduler, WCOnline. This includes making appointments and attaching files to sessions. Please feel free to call or email me with any of your questions or concerns.


Ben S.

Ben S.

GCC Tutor

I have a B.A. in Political Science from Drew University.  My graduate school focus at CMU is Professional Writing.  I spent the last few years working in non-profit direct services as a refugee resettlement caseworker. My goal is to meld my political science and professional writing skills to work as a communications director for a national or international refugee, asylum, or immigration advocacy organization. My current interests include technical writing, corporate communication, and cross-cultural communication. I think the way that two people from totally different cultural backgrounds negotiate conversations and understanding with each other is fascinating.

Mary G.

Mary G.

GCC Tutor

I am a Ph.D. student in the rhetoric program here at CMU. I also have a Master’s degree in rhetoric from CMU and a B.A. in English Literature from Saint Cloud State University in Minnesota. My work is motivated by my love of language and my desire to understand what people are capable of doing with words and other semiotic resources. Following this motivation, my current research explores how people with disabilities and their advocates engage in deliberative practices in public policy debates, specifically those regarding education.  I find strong resonance between my project and my experiences as a tutor, as a writing instructor, and as a student myself. All of these experiences have revealed to me the importance of developing our communication practices as we attempt to interpret and understand the world we live in.

Juliann R.

Juliann R.

GCC Tutor

I am a Ph.D. candidate in Literary and Cultural Studies. I received my B.A. in English with a concentration on Rhetoric and my M.A. in English focusing on 18th and 19th century literature from The Ohio State University. My dissertation explores the intersections between geographic and social mobility in 18th century novels and travel literature. I have been teaching English composition for many years, and I have experience tutoring in technical writing, structure, coherence, and style.


Alexander C.

Alexander C.

GCC Tutor

I graduated from the University of Pittsburgh in April 2012 with a B.A. in English Writing and Classics, concentrating on Ancient Greek. Currently I am pursing a M.A. in Professional Writing from Carnegie Mellon University. Outside of the classroom, I have been working at the Chipotle Mexican Grill on Pitt's campus for over two years and am now functioning both as Service Manager and in-store Marketing Strategist. I also pretend to be a filmmaker, having co-written and -directed two short films during my year off from school. My interests are technical writing and marketing/event planning.

Jackie S.

Jackie S.

GCC Tutor

I graduated from Washington & Jefferson College in May 2013 with a B.A. in English and a concentration in Professional Writing. At CMU, I am pursuing my M.A. in Professional Writing with the intention of going into editing or public relations. During my time at W&J I was the editorial assistant for W&J Magazine, as well as a writing tutor and a psychology lab report writing mentor. I have a lot of experience with academic writing, and with my minor in Psychology l am particularly helpful and interested in psychological research. To me, tutoring is a way to help people put in writing the brilliant things going on inside their head. Many of these great ideas would be lost if it were not for writing!

Meghan W.

Meghan W.

GCC Tutor

I have a B.A. in English and Political Science from The University of Notre Dame and am currently working towards a M.A. in Rhetoric at CMU. My interests in Rhetoric include the teaching of writing and the study of how spoken and written communications have contributed and can continue to contribute to civil rights issues at home and abroad.  I have experience in a variety of genres— academic writing, print and radio journalism, grant writing, speech writing, fiction and poetry, and business writing. As a project manager in a healthcare setting for over four years, I have a special interest in helping people effectively communicate to an audience via writing and oral presentations. I welcome the opportunity to work with students and faculty from all disciplines! 

Maria P.

Maria P.

GCC Tutor

I am currently pursuing my M.A. in Rhetoric.  I received my B.A. in English Literature from Ramapo College of New Jersey.  I have experience in tutoring and academic writing.  I am very interested in international identity especially as relates to the students at CMU.  I hope to help students achieve academic success through their writing as well as through the immersion process at the GCC.  I am also fluent in Russian and Ukrainian.

Ryan M.

Ryan M.

GCC Tutor

I am a M.A. student in the Rhetoric program. My academic interests rest on the assumption that social trends, popular cultures, and political agendas influence the way that universities understand and teach first-year composition. I have taken classes in writing style, American grammar, revising and editing, technical and business communication, information design, and public speaking.


Samantha D.

Samantha D.

GCC Tutor

I am a senior finishing my B.A. in Creative Writing and Linguistics with a minor in Philosophy. I initially came to Carnegie Mellon to pursue a degree in engineering, but I quickly realized that my heart is in the humanities work. Broadly, my research considers how advances in science offer new modes for communication as well as potentialities for literary innovation. At the GCC, I am excited to work with students across disciplines.

Doug P.

Doug P.

GCC Tutor

I am a Ph.D. candidate in the Rhetoric program here at CMU, where my work focuses on the distillation of narratives into iconic representations in media discourse. Prior to beginning my doctoral work, I earned an M.A. in Rhetoric from CMU and a B.A. in English from Ohio State.  As a tutor, I’m interested in helping students give shape and purpose to their writing by learning to approach their texts from a reader’s perspective. In addition to being a scholar and academic writer, I have worked as a professional writer, taught at both the undergraduate and graduate levels, and recently taught pre-college students at CMU-Qatar.

Lauren W.

Lauren W.

GCC Tutor

I am a junior majoring in Professional Writing and minoring in Biological Sciences.  I have had significant practice with science and technical writing thanks to the combination of these two programs, and I am excited to apply my skills to my work within the GCC.  I enjoy working with students across all subjects and colleges, and I hope to use my communication and writing skills in the future through a career in journalism or law.

John G.

John G.

GCC Tutor

I graduated from Emory & Henry College in 2009 with a B.A. in English and Spanish, focusing on Creative Writing. Currently I’m pursuing my M.A. in Professional Writing with a focus on technical communication. Prior to Carnegie Mellon, I’ve worked at a tech support call center, a free clinic, a food bank warehouse, and an online marketing firm. I enjoy helping writers develop a firmer grasp on externalizing their thoughts, a process without which the whole of humanity could not progress.

Jaime F.

Jaime F.

GCC Tutor

I am a junior working on a double major in Professional Writing and Creative Writing. I firmly believe in the motto: "It's not what you say, but how you say it." I hope to one day pursue an MFA in creative writing and continue my research in rhetoric and education. In the future I would like to share my love of writing and arts by teaching at the high school or university level. My other interests include the performing arts, learning American Sign Language and running a local writer's workshop Pittsburgh - Off the Page.

Gabby P.

Gabby P.

GCC Tutor

I am a junior pursuing my undergraduate degree in Linguistics and Professional Writing. I have also extensively studied French and have an interest in second language acquisition. I love working with people from all disciplines, and especially enjoy talking through writer's block with students to help get their ideas down on paper.