Faculty and staff members who utilize the university's tuition benefits program for themselves or their dependents must complete a tuition request through Workday.
Information regarding procedures and eligibility for this benefit are available on the Tuition Remission website.
The student received an invoice from the Student Accounts Office and the tuition remission benefit has not yet been credited. What should I do?
Tuition remission for all faculty, staff, and eligible dependents are posted after the employee’s tuition request has been submitted and if the student is registered for courses. If you have submitted your request but do not see the credit posted to the student account within two weeks, please follow-up with the CMUWorks Service Center at firstname.lastname@example.org.
The institution where I am/my child is enrolled has not received a check from the university for the tuition benefit.
When the employee makes a request for tuition benefits through Workday and is approved, Carnegie Mellon University will either forward payment to The Hub for those attending Carnegie Mellon or send the payment directly to the institution (made payable to the institution). If the institution has not received the benefit check, the employee should contact the CMUWorks Service Center at email@example.com.
I am employed by Carnegie Mellon and receive its health insurance benefit. Do I still need to submit a Health Insurance Waiver form?
Yes, employees who are students must still show proof of coverage. Employees can access a health insurance waiver form on the Student Health Services website. Your health insurance plan will be reviewed by Student Health Services. If you have appropriate coverage, your charge will be cancelled. Otherwise, payment is due for the premium by the invoice due date.
Student account interest appeared on the student account invoice. How can it be appealed?
If the university employee has completed the tuition request through Workday prior to the payment deadline, the student or employee may appeal student account interest by emailing The HUB. The email should include the student's name, Andrew ID, and reason for the appeal. Appeals should only be requested after the tuition benefit has been posted to the student account.
As an employee I was charged several different fees. Am I responsible for paying these fees?
Faculty and staff who are registered at least half-time are responsible for paying the Student Activities fee.
The Transportation and Technology fees appearing on the student's account are not the responsibility of the faculty or staff member. Instead, these fees will be automatically removed after the employee’s tuition request has been submitted and processed.
All other non-tuition related charges appearing on the student account are the responsibility of the faculty or staff member per the Student Financial Obligation Terms.