Suspicious Packages-Environmental Health & Safety - Carnegie Mellon University
How to Identify Suspicious Package and Letters
- Excessive postage
- Handwritten or poorly typed addresses
- Incorrect titles
- Title, but no name
- No return address
- Misspellings of common words
- Excessive weight
- Lopsided or uneven envelope
- Visual distractions
- Oily stains, discolorations or odor
- Ticking sound
- Protruding wires or aluminum foil
- Excessive security material such as masking tape, string, etc.
- Marked with restrictive endorsements, such as “Personal” or “Confidential”
- Shows a city or state in the postmark that does not match the return address
Actions to Take Once a Potential Suspicious Package Has Been Identified:
- Stay calm – do not panic.
- Do not move or handle a suspicious package.
- Evacuate the area and call University Police at 412-268-2323
- If the suspicious letter or package is marked with a threatening message or if a suspicious powder or substance spills out of a package or envelope, follow these guidelines:
- DO NOT CLEAN up a suspicious powder. Cover it with paper or an overturned trash can to keep it contained.
- Turn off local fans or ventilation units in the area if the fan/ventilation switches are quickly and easily accessible.
- Wash your hands with soap and water to prevent spreading any contamination. Remain in the general area for additional decontamination.
- Provide University Police with your name and where you can be contacted.