Dining Rubric
Menu Selection
- Menu options provide a wide variety of choices
- Special dietary options such as vegetarian, low-fat and low-cholesterol are available
- Food is prepared in a manner which ensures proper temperature and safe handling
- Food is fresh, quality grade and attractively displayed
- Menus options are responsive to current dining trends and community preferences
- A variety of food preparation methods are used such as broiling, grilling, stir-frying, etc.
- New items are frequently introduced
- Method in place for gathering feedback on menu options
Availability
- Hours of operation reflect customer demand
- Staffing schedules ensure efficient service at peak time periods
- Locations are attractive and inviting
- Ethnic, regional and religious preference menu items are available
- Available to individual diners/customers on an on-going basis
Nutritional Soundness
- Menu options are nutritionally balanced
- Menus options incorporate adequate nutritional content
- Information in nutritional education is made available
- Nutritional analysis of menu options is available
- Provisions are made for students with dietary needs
Financial Accountability and Viability
- Sound financial practices are maintained
- Financial information is available to client upon request
- Commitment to efficiency and cost-savings is reflected in staff patterns, cost of goods and merchandising
- Ensuring financial responsibility and efficiencies in operations is an on-going priority
- Adequate analysis is completed on pricing, customer satisfaction and economic trends
- Resources are available to support on-going improvements within the dining program
Sustainability
- Initiatives reflect the campus commitment to sustainability
- Mechanisms in place to promote and implement recycling, composting, etc.
- Purchasing of eco-friendly products managed effectively
- Knowledgeable of industry sustainability trends and initiatives
Integrated Services
- Possess understanding of campus and university culture and the unique characteristics of this campus
- Support campus traditions and community events
- Establish collaborative relationships with campus constituents to further the success of individual and joint goals
- Engage in supporting the greater missions of the University
- Participate in dialogue that gathers feedback on customer needs, desires and preferences
- Provide an open and welcoming customer service philosophy with employees, students, staff and faculty