IT service company ITSqc spins out from Carnegie Mellon - CTTEC - Carnegie Mellon University

Tuesday, January 5, 2010

IT service company ITSqc spins out from Carnegie Mellon

Information Technology Services Qualifications Center is spinning off from Carnegie Mellon University to become ITSqc LLC in order to extend research started at the university.

ITSqc started in 2000 as a consortium of information technology companies and university researchers to study best-practices within the information technology service provider industry. Since then, the organization has developed models and a certification process that can be used by clients and providers to ensure that the right expertise is brought on board and services meet client needs.

“The research was done and the models were created and focus shifted from creating and gathering, which universities are great at, we produced the models and now it’s a more commercial adoption issue,” said company director Jeff Perdue of the decision to spin-off.

The intellectual property was licensed in October and the new company started Jan. 1, Perdue said. The company has three employees: Perdue, an associate professor in the Institute for Software Research within the CMU School of Computer Science; Jane Siegel, senior systems scientist in the Institute for Software Research and the Human-Computer Interaction Institute at CMU; and Bill Hefley, faculty at the Katz School of Business at the University of Pittsburgh.

Hefley was previously with the Institute for Software Research.

Some of the companies involved in the consortium include IBM and Accenture, Perdue said. ITSqc already has six organizations that have licensed the models and are working with clients, he said.

“The evolution of the Internet and the growth of the world’s telecommunications infrastructure now enables companies to seek out IT expertise from providers anywhere on the globe,” said Raj Reddy, chairman of the ITSqc Advisory Board in a written statement. “But without a set of commonly accepted best practices, many providers will routinely fail to deliver on their promises and potential clients will have no basis for comparing prospective providers. By establishing these best practices, the ITSqc has helped to bring order to the outsourcing marketplace.”

Article Courtesy of Pittsburgh Business Times