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Copier & Printer Help

Copier Help

Rich LyonsTo make a service call, order supplies for your copier or if you have other questions regarding your copier or service, please submit a request online (WebISO required). You may also call Rich Lyons at (412) 260-5615. If Rich is not available you can contact Patricia Herbster by phone at x8-5772 or by email at .

Network Printing

If you have any troubles setting up the Docutech for printing your documents there are a number of things that may be wrong.

  • If you do not have access to install a printer on your machine you will have to contact your department's network administrator to assist you.
  • If this is not the case you will need to contact Patricia Herbster at Penn Avenue at 8-5772 or email her at to discuss.

How do I send my files?

Remember that you can send your files, for black & white output only, to the Docutech at the Tepper copy center just like you would to a printer. Visit Network Printing for details and installation instructions.

You may also use our on-line drop box (Andrew ID required) to send us files up to 100MB.  You will then be contacted about your printing requirements.

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