Carnegie Mellon University Website Home Page
 

Matlab FAQ

I received a message "The application could not connect to MathWorks. Please make sure your Internet connection is available and that all software and hardware firewalls have been disabled before retrying your request."

Where do I find the Matlab license key?


Q. I received a message "The application could not connect to MathWorks. Please make sure your Internet connection is available and that all software and hardware firewalls have been disabled before retrying your request."

A. To remedy this situation, refer to the web page at http://www.mathworks.com/help/install/ug/install-and-activate-without-an-internet-connection.html#brg9cjd-1.

Q. Where do I find the Matlab license key?

A. The license key/licensing information for MATLAB is included in the "Installation Instructions" MS Word document provided with the MATLAB download material.