Mac OS X-Computing Services - Carnegie Mellon University

Support Statement: Mac OS X

Computing Services supports the following Mac operating systems.

Supported Operating Systems


Support Details/Exceptions

macOS Sierra

Not supported at this time. See the support page for status.

OS X 10.11 (El Capitan)

Supported - Install any OS and software updates after you upgrade to ensure compatibility.

OS X 10.10 (Yosemite)


Level of Support

Computing Services supports Mac OS X and provides the configuration settings necessary for the systems to operate safely on the campus network.

  • Students should contact their academic department to determine their recommended operating system(s).
  • Faculty and staff should contact their departmental computing administrator or functional business group lead for operating system upgrade recommendations.

The Computing Services Help Center does not perform operating system installations, repairs or restores and does not install drivers.

Hardware & Peripherals:
Computing Services does not install, configure or otherwise support specific hardware or peripherals.

Computing Services supports printing to Computing Services public printers.

Network Connections:
Network services for Mac OS X should be configured using the instructions provided on the Connect to the Network pages.