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Support Statement: Mac OS X

Computing Services supports the following Mac operating systems.

Supported Operating Systems
Version Support Details/Exceptions
OS X 10.10 (Yosemite)

Limited Support

At this time, Computing Services is offering limited support for Yosemite. See our Yosemite Status Page for current service and software limitations.

OS X 10.9 (Mavericks)

Supported with the following exceptions:

  • Live streaming audio/video (Moving between wireless access points may interrupt an active stream.)
  • Identity Finder (Not currently supported.)
  • Symantec Endpoint Protection (Upgrade to version 12.1.4 or later.)
OS X 10.8 (Mountain Lion) To be retired May 31, 2015

Level of Support

Computing Services supports Mac OS X and provides the configuration settings necessary for the systems to operate safely on the campus network.

  • Students should contact their academic department to determine their recommended operating system(s).
  • Faculty and staff should contact their departmental computing administrator or functional business group lead for operating system upgrade recommendations.

Software:
The Computing Services Help Center does not perform operating system installations, repairs or restores and does not install drivers.

Hardware & Peripherals:
Computing Services does not install, configure or otherwise support specific hardware or peripherals.

Printing:
Computing Services supports printing to Computing Services public printers; see Andrew Printing.

Network Connections:
Network services for Mac OS X should be configured using the instructions provided on the Connecting pages.

Recommended Configuration Settings:
For OS X to function properly within our computing environment we recommend these configuration settings (Mavericks, Mountain Lion).