Windows-Computing Services - Carnegie Mellon University

Install Citrix Receiver (Windows)

Follow the steps below to install Citrix Receiver on your Windows computer. Note: You will need administrator access to install. Once installed, you can access your application through your web browser.

  1. Remove any prior version on Citrix Receiver before you continue. See the Uninstall Citrix steps for help.
  2. Download Citrix Receiver for Windows.
  3. Locate the downloaded file (CitrixReceiver.exe). Double-click the file to open.
  4. Click Run.
  5. Select Yes if prompted, "Do you want to allow the following program to make changes."
  6. Click Install to begin.
  7. Click Finish when the software has installed successfully.
  8. When prompted for a server or email address, enter
    server address
  9. Continue with the Add MyApps as a Trusted Site steps.

Add MyApps as a Trusted Site

  1. Open Internet Explorer.
  2. Go to
  3. Select Tools > Internet Options.
  4. Select the Security tab.
  5. Click Trusted Sites.
  6. Click Sites and then click Add.
    Add Trusted Site

You are now ready to use your Citrix applications. When prompted to log on, enter your Andrew userID and Andrew password and then click Log On. Please note, 14.2 is required for Receiver to work locally.

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