Visit Asset Migration Support  to transfer your Creative Cloud creations from your CMU account to a personal one. To migrate assets, you must still have access to your CMU Creative Cloud account.

Use secure FTP to move the files you want from AFS.

Manually download files from your account to your computer’s hard drive or another storage solution, or use the Box Drive app to transfer files locally.

Use Google Takeout to export your email, Drive files, contacts, or any other data stored in your CMU Google account.

Note: Common email retrieval methods, such as IMAP and POP, are unavailable in CMU's Google Workspace for Education account. Similarly, you cannot use Google Storage Transfer to move your data.

1. Export your data

1. Visit takeout.google.com/settings/takeout. 
2. Follow Google’s instructions to export your data. 

When you open Takeout, you should see a long list of Google services. If you don’t see common services, like Mail, Calendar, and Drive, contact the Computing Services Help Center at it-help@cmu.edu or 412-268-4357 (HELP).

We recommend that you export your data in batches by Google service. For example, export your files from Drive in one batch and then all your data from Google Mail in another. If one of Google’s services goes down during your export, Takeout will cancel the entire export, requiring you to restart the process.

2. Access your data

Your export can take anywhere from a few minutes to several days, depending on the type and quantity of data you’re exporting, as well as how many other people are using the tool at the same time.

You will receive an email from Google (noreply@google.com) when Takeout is finished exporting. 

You can download your data from the email or view it in another storage platform, depending on what you chose during the export process.

3. Learn how to use your data

You’ll receive .ZIP files with a variety of file types depending on which service the data comes from. You can store your data locally or import it to a personal cloud storage account.

We’ve described how to use some of the more common file types below. 

Common Export File Types

Google Drive

Takeout only exports data from My Drive. You cannot export data owned by other individuals or stored in Shared Drives.

You’ll receive your files in their original file type. Each file will also have an associated .JSON file with metadata, creation and modification dates.  You can read .JSON files in any text editor or word processor, like Microsoft Word.

Google Mail

You’ll receive .MBOX files, a simple text format that can be read by text editors or word processors, like Microsoft Word. You can also import .MBOX files into another email tool.

Google Calendar

You’ll receive .ICS files, allowing you to import them into most other calendar applications.

Google Photos

You’ll receive your files in their original file type. Each file will also have an associated .JSON file with any captions, descriptions, or metadata. You can read .JSON files in any text editor or word processor, like Microsoft Word.

Google Contacts

You’ll receive either .VCF (best of macOS or iOS apps) or .CSV (best for Microsoft Outlook or a personal Google account), depending on which option you selected when you exported. Your download may include folders, representing different sources. Each folder will contain any contact images and a single .VCF or .CSF with the contact.

You may download files from OneDrive or Sharepoint to your computer, but you cannot download OneNote files.

MyFiles is 2GB of central storage space that is accessible from Windows Computer Labs and our virtual Windows options.

Visit a Computer Lab or access MyFiles via Virtual Andrew and transfer your data to a personal storage solution.

Follow these steps to save and unpublish your personal web pages.

1. Use secure FTP to transfer your files to another storage location.
2. Unpublish and remove your pages from the server.

Visit My Recordings to download any recorded Zoom meetings you saved to the Zoom cloud.

• Click the More drop-down to the right of the meeting and select Download. This option is only available for meetings you have hosted. There is no bulk download option.
• Create a personal Zoom account.