Carnegie Mellon University

How to Use AnyConnect VPN

Step 1: Download & Install

  1. Download the Cisco AnyConnect VPN client.
  2. Double-click the downloaded file to run the installer.
  3. Follow the onscreen instructions to install.
  4. Uncheck all the boxes except VPN for Installation Type.

Step 2: Connect

  1. Connect to the Internet.
  2. Select Applications > Cisco > Cisco AnyConnect Secure Mobility Client.
  3. Type vpn.cmu.edu and click Connect.
  4. Select a Group drop-down. See Which connection type? for help.
  5. Enter your Andrew userID and password.
  6. Click OK
  7. To end your VPN session, click Disconnect.  

Step 1: Download & Install

  1. Download the Cisco AnyConnect VPN client.
  2. Double-click the downloaded file to run the installer.
  3. Follow the onscreen instructions to install.

Step 2: Connect

  1. Connect to the Internet.
  2. Open the Cisco AnyConnect Secure Mobility Client.
  3. Type vpn.cmu.edu and click Connect.
  4. Select Group from the drop-down. See Which connection type? for help.
  5. Enter your Andrew userID and password.
  6. Click OK
  7. To end your VPN session, click Disconnect.  

Install & Configure

  1. Install Cisco AnyConnect from the App Store.
  2. Open the AnyConnect app.
  3. Select Add VPN Connection.
  4. Enter a Description (e.g., CMU General VPN) and the Server Address vpn.cmu.edu.
  5. Click Save.

Connect

  1. Open the AnyConnect app.
  2. Select the VPN connection you added.
  3. Turn AnyConnect VPN ON.
  4. Select a Group drop-down. See Which connection type? for help.
  5. Enter your Andrew account userID and password.
  6. Click Connect.
If you need to access: Select:
Library licensed resources
(ArtSTOR, NetLibrary ebooks, and AP Photo Archive)
Library Resources VPN*
Windows file shares General Use Campus VPN
ACIS services (SIS, DecisionCast, HRIS) General Use Campus VPN
*Library Resources VPN: When you are connected using the VPN-Library network ALL of your Internet traffic is tunneled through the VPN connection. This may reduce performance.
  • Are you connected to vpn.cmu.edu?
  • Use your Andrew userID and password.
  • Make sure antivirus/firewalls allow Cisco AnyConnect; or temporarily, disable the antivirus/firewall to determine if a connection can be established. Kaspersky Anti-Virus and Norton 360 block connections to the vpn server. If you are using these applications, remove them and install the recommended virus protection software.
  • Check your email for NISC notifications.
  • Review the sleep settings on your computer. VPN relies on the network connection being active. When your computer sleeps, the network is usually off.
  • Disable any third party programs that manage Internet connections.
  • Uninstall other VPN clients.
  • Do not enable proxy servers; this includes browser proxy.
  • Do not enable Internet connection sharing for network devices. Windows - right-click network device and select Properties > Sharing. "Allow other network users to connect through this computer's internet connection" should NOT be checked.
  • Uninstall SSH Tectia and then reinstall using the "Typical" installation method.
  • Uninstall Cisco Anyconnect, delete the Cisco profile and reinstall Anyconnect.