Off-site Tape Retrieval

Off-site tapes are scheduled for pick-up and delivery every Friday afternoon. If tape handling is requested at any other time, a delivery fee will be charged as follows:

Terms	Days/Time	Cost
Standard Rate - Retrieval/Pickup during regular working hours during weekdays	Monday-Thursday: 9:00 a.m.-5:00 p.m. Friday - 11:00 a.m. - 5:00 p.m.	$20
Emergency Rate - Requests made after 5:00 p.m. Monday through Friday and any requests made on weekends and/or holidays	As requested after normal working hours during the week.	$65

If you have an authorized departmental charge number, and you request a file restore that requires an offsite tape, you may request that the required tapes be delivered the same day as requested or the following day. When you make this request, you must authorize Computing Services to charge your account to recover the delivery costs.

If you do not have an authorized departmental charge number and you request a file restore that requires an offsite tape, you must wait until the following Friday for the tape to be returned.