User Responsibilities-Computing Services - Carnegie Mellon University

User Responsibilities

If you are storing "critical" data in your Cyrus Email account, AFS file space and/or MyFiles space, it is essential that you keep your own backups to ensure that such critical data is not lost in the case of some unfortunate event. Computing Services will make a "best effort" to restore lost data, however, data recovery is not guaranteed. 

Whether your data is critical or not is up to you to define, but if you have files or email messages that you do not want to risk losing, you should consider that data to be "critical" and create your own backups. There are a variety of options for maintaining your own backups of your data. The following are some suggestions for the various types of data.

Cyrus Email Messages

You can save email messages in local folders on your computer. These local folders can then be backed up onto CD as an added measure to protect against loss.

AFS File Space

To backup the data in your AFS file space, you can use a secure file transfer program to save a copy of the files to your computer. You can then backup those files to a CD. For information on how to use the SFTP we support, see:

MyFiles for Clusters Windows Computers

While using a Cluster computer, you can save your MyFiles data (Desktop and My Documents files) to a USB "flash" drive. If the computer has a CD burner, you can backup the files directly to a CD.

If you have lost critical data that was stored in your Cyrus Email, AFS or MyFiles space, you can restore the data provided it was present the last time the data was backed up (See Backup Schedule). How the data is restored depends upon the type of data.