Data Backup and Restore
Computing Services provides disk to tape backups for the Andrew and Windows Based file servers including Cyrus email servers, AFS file space and the MyFiles file space. Backups primarily ensure quick recovery in case of system failure. However, users who have deleted files can request file restorations from system backups.
If you are storing "critical" data in your Cyrus email account, AFS file space and/or My Files space, it is essential that you keep your own backups to ensure that such critical data is not lost in the case of some unfortunate event. Computing Services will make a "best effort" to restore lost data, but successful recovery is not guaranteed.
The process for recovering data depends on the type of information you need to restore: