Restore Cyrus Email & My Files Data
: To have Cyrus Email data restored, you must email the Computing Services Help Center
and provide the following information:
- Your Andrew UserID
- The name of the folder (or folders) that contained the missing mail (for example, do you need only your Inbox to be restored, or do you need all of your folders to be restored).
- The date and time when the messages were deleted. Please be as precise as possible so the can determine which backup tape to use.
: You can restore your MyFiles data yourself. For detailed instructions, see the MyFiles
(Windows) web page.