Carnegie Mellon University Website Home Page

Restore Cyrus Email & My Files Data

  • Your Andrew UserID  
  • The name of the folder (or folders) that contained the missing mail (for example, do you need only your Inbox to be restored, or do you need all of your folders to be restored).   
  • The date and time when the messages were deleted. Please be as precise as possible so the can determine which backup tape to use.
  • MyFiles Data: You can restore your MyFiles data yourself. For detailed instructions, see the MyFiles (Windows) web page.