Supported Software
The tables below (Windows and Mac) detail the software supported on DSP managed computers. Make sure all software is appropriately patched and current.
Not all supported/unsupported software is listed. Software not listed in the support table below is supported by DSP on a limited level. Software that meets this criteria are programs such as Winamp, VLC Media Player, Instant Messaging software. Certain types of software are not supported or offered (e.g., database related software such as ODBC, Access, MySQL, MSDE).
Note: Updates are provided automatically by DSP in the “Full” Support Level category only. DSP discourages older software versions than those listed below. If software is listed but no version number is specified, DSP will support the latest vendor-certified “stable” release.
For questions regarding software or software versions not listed, please contact DSP (dsp@andrew.cmu.edu or 412-268-6959).
Current as of 2/21/2013
Windows Software
|
Function
|
Software Type
|
Support
|
Recommendation
|
|
Antivirus Antimalware Program
|
Malwarebytes Antimalware 1.60.0.1800+
|
Full
|
Encouraged
|
|
Antivirus Program
|
Symantec Antivirus Endpoint Protection
|
Full
|
Encouraged
|
|
Apple Device Support
|
iTunes
|
Basic
|
Neutral
|
|
Backup
|
Live Backup
|
Full
|
Limited
|
|
Browser
|
Mozilla Firefox
|
Full
|
Neutral
|
|
Browser
|
Google Chrome
|
Full
|
Neutral
|
|
Browser
|
Internet Explorer 9
|
Full
|
Neutral
|
|
Browser
|
Internet Explorer 8
|
Full
|
Encouraged
|
|
Browser
|
Internet Explorer 7
|
Full
|
Encouraged*
|
|
Browser
|
Google Chrome
|
Full
|
Neutral
|
|
Browser
|
Apple Safari and others
|
Basic
|
Discouraged
|
|
Design
|
Adobe Creative Suite
|
Basic
|
Encouraged
|
|
Database
|
FileMaker 12
|
Full
|
Limited
|
|
Database
|
FileMaker Pro 7, 8, 8.5, 9, 10, 11
|
Full
|
Neutral*
|
|
Database
|
SAS
|
Full
|
Limited
|
|
Database
|
Oracle Universal Installer
|
Full
|
Very Limited
|
|
Office Program Suite
|
Microsoft Office 2003
|
Full
|
Limited*
|
|
Office Program Suite
|
Microsoft Office 2010 32bit
|
Full
|
Encouraged
|
|
Office Program Suite
|
Microsoft Office 2007 32bit
|
Full
|
Neutral
|
|
Office Program Suite
|
Microsoft Office 2007/2010 64bit
|
Full
|
Discouraged |
|
Operating System
|
Windows 7 64bit Professional, Enterprise
|
Full
|
Encouraged
|
|
Operating System
|
Windows XP (32bit) Professional
|
Full
|
Encouraged*
|
|
Oracle Apps
|
Java Runtime Environment (32bit)
|
Full
|
Encouraged
|
|
Other
|
ADI
|
Full
|
Encouraged
|
|
Other
|
DecisionCast
|
Full
|
Encouraged
|
|
Other
|
Fortis
|
Full
|
Encouraged
|
|
Other
|
Open Text EDocs 5.3 (Hummingbird)
|
Full
|
Limited
|
|
PDF Creator/Editor
|
Adobe Acrobat XI Pro
|
Full
|
Encouraged
|
|
PDF Viewer
|
Adobe Acrobat Reader XI
|
Full
|
Encouraged
|
|
SSH and File Transfer Client
|
SSH Tectia SSH Client
|
Full
|
Encouraged
|
|
Video Viewer
|
QuickTime
|
Basic
|
Neutral
|
|
VPN
|
Cisco VPN AnyConnect Secure Mobility Client
|
Full
|
Encouraged
|
Mac Software
|
Function
|
Software Type
|
Support
|
Recommendation
|
|
Apple Device Support
|
iTunes
|
Basic
|
Neutral
|
|
Antivirus Program
|
Symantec Endpoint Protection
|
Full
|
Encouraged
|
|
Backup
|
Time Machine
|
Basic
|
Neutral
|
|
Browser
|
Mozilla Firefox
|
Full
|
Encouraged
|
|
Browser
|
Apple Safari
|
Full
|
Encouraged
|
|
Browser
|
Google Chrome
|
Basic
|
Discouraged
|
|
Calendar (Non-Exchange users only)
|
Oracle Calendar
|
Full
|
Encouraged*
|
|
Design
|
Adobe Creative Suite
|
Basic
|
Encouraged
|
|
Database
|
FileMaker Pro 7, 8, 8.5, 9, 10, 11
|
Full
|
Limited*
|
|
Database
|
FileMaker 12
|
Full
|
Limited
|
|
Email
|
Mozilla Thunderbird
|
Basic
|
Discouraged
|
|
Email
|
Microsoft Outlook 2011
|
Full
|
Encouraged
|
|
Email
|
Mail (Apple Mail)
|
Full
|
Neutral
|
|
Office Program
|
Microsoft Office 2011
|
Full
|
Encouraged
|
|
Operating System
|
Mac OS X 10.8+ (Mt. Lion)
|
Full
|
Encouraged
|
|
Operating System
|
Mac OS X 10.7+ (Lion)
|
Full
|
Neutral
|
|
Operating System
|
Mac OS X 10.6.8 (Snow Leopard)
|
Full
|
Neutral*
|
|
Operating System
|
Mac OS X 10.6.7 and below
|
Full
|
Discouraged
|
|
PDF Creator/Editor
|
Adobe Acrobat XI Pro
|
Full
|
Encouraged
|
|
PDF Viewer
|
Adobe Reader XI
|
Full
|
Encouraged
|
|
Video Viewer
|
QuickTime
|
Basic
|
Neutral
|
|
VPN
|
Cisco AnyConnect Secure Mobility Client
|
Full
|
Encouraged
|
*Denotes software currently being phased out.
Table Key
- Full – Software is fully supported by DSP; includes but is not limited to install, setup and configuration, patch/version updates, and general production information.
- Basic – Limited support; includes software install and occasional manual updates of software. Minimal configuration or other support is offered.
- Encouraged – Recommended to perform a specific job function.
- Discouraged – Not recommended; either does not meet job functions or does not receive added support such as regular updates, patches, etc. Contact DSP for alternatives.
- Limited – Only recommended for certain departments. Contact DSP to see if your department falls within this criteria.
- Neutral – Not specific to a job function, but may be needed or required. Contact DSP for alternatives or recommendations.
