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Securing Your Computer (DSP)

While DSP promotes a layered secure computing environment for its customers, your help is still needed to keep your computer secure.

Use Cisco AnyConnect

Cisco AnyConnect Virtual Private Network (VPN) is preinstalled by DSP on every computer and provides a secure and encrypted communication channel for DSP clients who are working on wireless networks or from an off campus location, where data confidentiality is a priority. For more information, visit the AnyConnect page.

Run Identity Finder

Identity Finder is preinstalled by DSP on every computer. The application assists you in preventing identity theft by finding personally-identifiable information (PII) stored on your computer. For more information on using Identity Finder, visit the Identity Finder page.

Stay Informed

While DSP strives to provide the most secure computing environment possible, there are still factors beyond our control that may undermine those efforts. Customer education is becoming increasingly more important as the day-to-day interaction with your computer becomes more sophisticated. DSP in conjunction with other Computing Services departments have tools and other information available to promote customer education.

  • Visit the Information Security Office (ISO) for training and awareness tools.
  • Close your browser window immediately if you receive a suspicious security warning. Use CTRL-W (Windows) or Cmd-W (Mac) to do this safely. If you are prompted with a “Close” hyperlink or button do not click it. 
  • Do not click email links or open attachments that come from unknown sources or that appear suspicious.
  • Be cautious of email shipping confirmations, especially if you have not order anything from the Carnegie Mellon account.
  • Be cautious of messages from your bank or credit card company that ask for your username and password.
  • Contact DSP (dsp@andrew.cmu.edu or 412-288-6959) with any questions or concerns.