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2012 DSP NewsFriday, December 14, 2012 The Desktop Support Program announces rate changes for Fiscal Year 2014 (July 2013 - June 2014). MOREWednesday, November 21, 2012 DSP Senior Manager Alex Lang shares some staffing updates. MOREThursday, November 15, 2012 If you are currently using a Blackberry mobile device, please do not upgrade to Blackberry 10.
MOREMonday, November 5, 2012 Desktop Support has completed a months-long staffing transition affecting support for customers in the UTDC as well as University Executives in Warner Hall. MOREFriday, October 26, 2012 Desktop Support does not plan to support Windows 8 on laptops and desktops at this time. MORETuesday, October 23, 2012 In order to maintain a secure computing environment, the Desktop Support Program is deploying Java Runtime Environment (JRE 1.6 Update 37) to Windows computers beginning Thursday, October 25, 2012. MOREThursday, September 20, 2012 Due to the recent security vulnerabilities associated with Internet Explorer, DSP is remotely installing Mozilla Firefox to Windows computers beginning at 9pm on September 19, 2012. MOREMonday, September 17, 2012 The Desktop Support Program is pleased to announce that the 2012-2013 Service Level Agreement (SLA) is now available on our website. MOREFriday, June 29, 2012 In keeping with increasing expenses throughout the university community, DSP is implementing a modest rate increase for fiscal year 2013.
MOREFriday, June 29, 2012 DSP Senior Manager Alex Lang shares DSP's latest staffing updates.
MORETuesday, June 26, 2012 In order to maintain a secure computing environment, the Desktop Support Program is deploying Java Runtime Environment (JRE 1.6 Update 33) to Windows computers beginning Wednesday, June 27, 2012. MOREMonday, June 4, 2012 As Apple prepares to release Mac OS X 10.8 (Mountain Lion) this summer, Computing Services is assessing our core software and services for compatibility and future support of the operating system. MOREMonday, June 4, 2012 DSP is planning to restrict Remote Desktop access to on-campus Windows computers. MOREFriday, March 2, 2012 DSP is deploying Java Runtime Environment (JRE 1.6 Update 31) to Windows computers beginning Thursday, March 8, 2012. MOREThursday, February 2, 2012 The Bomgar Jump Client will be deployed to DSP-managed Windows computers at noon on Tuesday, February 7. The Bomgar software allows DSP to provide "remote" assistance when on-site support is unavailable. No action is necessary on your part. MORE
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