Friday, June 29, 2012

Rate Changes for Fiscal Year 2013

The Desktop Support Program is committed to providing high-quality service from a team of talented individuals to meet the dynamic needs of our campus community. Our goal is to provide this service at a reasonable cost while meeting the fiscal needs of the program. In keeping with increasing expenses throughout the university community, DSP is implementing a modest rate increase for fiscal year 2013.
 
Please visit http://www.cmu.edu/computing/repair/dsp/fees.html to review the new rates.  Please note that a new Service Level Agreement is being developed and will be announced later in July.

Questions, comments, or general feedback are welcomed. Please contact J. Alex Lang, DSP Sr. Manager, at jalang@andrew.cmu.edu or (412) 268-8966.  For computing assistance or support, please continue to contact DSP at dsp@andrew.cmu.edu or (412) 268-6959.