Upcoming Change to Windows Remote Desktop & VPN Access-Computing Services - Carnegie Mellon University

Monday, June 4, 2012

Upcoming Change to Windows Remote Desktop & VPN Access

In an effort to provide a more secure computing environment, DSP is planning to restrict Remote Desktop access to on-campus Windows computers.  As a result, you will be required to use the Cisco Anyconnect VPN Client in order to access computers remotely if you are off campus, or on the regular CMU wireless network.  This change will not affect users using Remote Desktop from computers connected to the campus wired network or the CMU Secure wireless network.
This policy has been in place for some departments for some time with no issue.  We plan to expand the existing policy to encompass all of our customers in the same fashion.
We plan to make this change for all DSP Windows customers on June 11th.
To recap, here is a list of the upcoming changes and how they may affect you:

  • June 11, 2012 VPN will be required to access campus computers from off-campus and the CMU Wireless network, when using Remote Desktop Connection.
  • On-campus, wired machines will not be affected by this change.
  • You will need to use the Cisco Anyconnect Client from home in order to access your work computer from home.
  • While AnyConnect is pre-installed on campus computers managed by DSP, you may need to install the Anyconnect software onto your home computer.  The Anyconnect installer and instructions can be found here: http://www.cmu.edu/computing/software/all/cisco-anyconnect/download.html

Please direct any questions or concerns to Desktop Support at dsp@andrew.cmu.edu.