Winter Break Hours and Maintenance Schedule-Computing Services - Carnegie Mellon University

Tuesday, November 17, 2015

Winter Break Hours and Maintenance Schedule

Several departments within Computing Services will be closed or will provide limited services during the 2015-2016 winter break.

See the schedule below for details including, but not limited to:

  • Closures
  • Limited or Changed Hours of Operation
  • Maintenance/Outage Schedules

Note: Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, Computing Services strives to provide as much notice as possible through Computing Services News.


 Department Schedules


Department

Date

Scheduled Hours/Notes

Clusters Multimedia Lending

Dec 23 Returns only
Dec 23 (5:00 pm) - Jan 4 Sound room closed
Dec 21-Jan 11 Lending hours subject to Hunt Library hours

Clusters

Dec 22 - Jan 3
  • Cyert Windows & Mac clusters open 24/7
  • Hunt Windows & Linux clusters subject to Hunt Library hours
  • All other clusters closed
  • Limited staffing
Jan 4 Regular hours resume

Andrew Printing

Dec 22 - Jan 3
  • Andrew Printing available at Cyert Hall, Baker Hall and Wean Hall
  • Additional printing locations subject to building hours

CMS & Web Solutions Support 

Dec 23 CMS maintenance outage 6:00 - 9:00 pm.
Dec 24, 25, 31, Jan 1 Closed
Dec 28-30 8:00 am - 4:00 pm; email support (cms-help@andrew.cmu.edu)
Jan 4 Regular hours resume 9:00 am - 5:00 pm

Desktop Support Program (DSP)

Dec 24, 25, 31, Jan 1 Closed
Dec 28-30 Limited support 9:00 am - 5:00 pm

Help Center

Dec 23 Phone (412-268-4357) and email (it-help@cmu.edu) support 7:00 am - 5:00 pm
Walk-in hours 9:00 am - 5:00 pm
Dec 24, 25, 31, Jan 1 Closed
Dec 28-30 Limited support 9:00 am - 5:00 pm
Jan 4 Regular hours resume

Email

Dec 30 Cyrus email outage from 5:00-6:00 am

MediaTech

Dec 23 - Jan 4 Closed

Telecom

Dec 24, 25, 31, Jan 1

Closed

Dec 26, 29, 30 Regular hours 8:30 am - 5:00 pm (tc-help@cmu.edu or 412-268-8500)

Networking

Jan 2 Baker/Porter Hall - wired and wireless outage from 6:00 am - 7:00 pm

Updated 12/18/15