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Andrew Password Changes

Computing Services is implementing a number of Andrew password changes for users of systems with financially sensitive data:

  • Oracle Financials (OF)
  • Human Resources Information System (HRIS)
  • Student Information System (SIS)
  • Property Accounting Services (PAS)

Please note, these are changes to how you manage your Andrew password (the password you use to access services like email, calendar, Carnegie Mellon Web Portal, etc.) and NOT the password used to access the above financial systems.

The password changes are necessary to provide increased security for the above applications, follow best practices recommended by our Information Security Office and to meet auditor requirements. 

Overview of the Changes 

If you are a user of the one or more of the above systems, your Andrew password MUST meet the following password requirements:

  • Passwords must contain at least one upper and lowercase alphabetic character (e.g., A-Z, a-z)
  • Passwords must contain at least one number (e.g. 0-9)
  • Passwords must have at least one special character (e.g. ~!@#$%^&*()_-+=).
  • Passwords must be at least 8 characters in length.
  • Passwords can not contain your name or username.
  • Passwords can not spell a word that can be found in a dictionary.
  • Passwords can not be reused.
  • Passwords must be changed at least once every 90 days.
  • Passwords can not be changed more than once per week.

How These Changes Affect You

You should change your Andrew password as soon as possible to meet the new password requirements.  See the Changing Your Password (users of Financial Systems) section of the Managing Your Andrew Account Password document for instructions.

If you do not change your Andrew password, your password will expire and you will not have access to email, Andrew calendar and WebISO-enabled services.  Andrew windows users, you will not be able to login to your computer if your password expires.  See the Expired Password section of the Managing Your Andrew Account Password document for next steps.

More Information

Use the new Carnegie Mellon Identity Manager web page to change your password. The new interface will change both your Andrew and Active Directory passwords simultaneously. 

Refer to the Managing Your Andrew Account Password document, for help selecting a secure Andrew password and changing your Andrew password.

Direct additional questions or comments to your departmental administrator, DSP consultant or the Computing Services Help Center at advisor@andrew.cmu.edu

Additional Help 

If you no longer require access to these systems, refer to the appropriate contact information below:

Oracle Financials (OF)
Oracle Financials Help Desk
Email: orclhelp@andrew.cmu.edu
Phone: (412) 268-4666

Student Information System (SIS)
Contact: Russ Fetzko, Enrollment Systems Production Manager
Email: fetzko@andrew.cmu.edu
Phone: (412) 268-7646

Human Resources Information System (HRIS)
Contact: HR Systems Help Desk
Email: hrit@andrew.cmu.edu
Phone - (412) 268-3487

Property Accounting System (PAS)
Contact: Beth McShane, Manager Property Accounting
Email: em1y@andrew.cmu.edu
Phone: (412) 268-1640