Frequently Asked Questions
What is an 'enterprise' calendar service?
The term enterprise calendar refers to a calendar service that is uniformly adopted across an organization. This level of adoption allows individuals to view free-busy information and schedule meetings with colleagues throughout the organization. If a calendar service is not adopted at the enterprise level, manual interaction is still required to schedule with individuals who have not adopted the service.
What is Exchange Server?
Microsoft Exchange Server is the server side of a unified communications application product developed by Microsoft. The main features of Exchange include email, calendaring, contacts, and tasks including support for mobile device synchronization. Individuals will use a mail client such as Outlook or Entourage to connect to the Exchange Server to access their email and calendar information.
Does the Exchange Server offer secured, encrypted email?
The Exchange server is configured behind a secure firewall, thus offering security similar to the current Cyrus IMAP service. Connectivity between email clients and the Exchange server is encrypted as is the traffic between our Exchange server and other Computing Services Exchange servers (e.g. HUB mail server). Mail sent or received from outside our Exchange environment (SMTP) is not encrypted by definition of the SMTP protocol. Therefore, as is the case with the existing Cyrus service, the new Exchange service does not provide end-to-end email encryption.
Will I have access to all of the email and calendar features that I currently have with Cyrus email and Oracle Calendar?
All of the major email and calendar features should work. Our outreach discussions have informed implementation requirements to ensure that we address functionality which is important to you.
Does Exchange Calendar allow you to set meetings as private or public?
Exchange Calendaring uses a different permission modeling, but it does allow you to control access to view calendars.
What will happen to my current email when I move to Exchange?
As part of the migration plan, email that currently resides on the Cyrus server will be moved to the Exchange server and will be available through your new Exchange Inbox.
Will my current email quota remain the same?
Your email quota is actually the space allocated on a mail server's hard drive for the on-line storage of email messages. The space allocated on the campus email servers is 10 GB per person.
How will this impact my productivity and schedule?
An Exchange implementation is clearly a major undertaking. One of the goals of our Early Adopter Program and development of a solid migration plan is to minimize disruption to productivity.
I don’t use Oracle Calendar now. Why does the change in Oracle Calendar support need to affect my email experience?
End of life support for Oracle Calendar is only one of the factors driving this change. The campus community has expressed strong interest in functionality available with integrated email and calendaring solutions. The challenge presented by the announcement to discontinue support for Oracle Calendar has provided us with the opportunity to improve our email and calendar services to meet the evolving needs of the university. With enhanced mobile device support, individuals who currently do not use Oracle Calendar may be inclined to adopt the Exchange solution. Significantly more robust integration with Microsoft products may be an additional consideration in electing an Exchange solution. We appreciate your feedback and will try to create a plan that addresses your needs.
Is there a webmail tool?
Yes, the Exchange server offers Outlook Web Access (OWA). This web tool offers enhanced web functionality for both email and calendar.
What about mail clients other than Outlook?
As this project progresses, Computing Services will publish a complete list of supported email clients. The tentative plan includes support for Outlook 2007, 2010 and 2011 (for Mac), and Mail/iCal 5.0.
What email and calendar options will be available if I run a Mac OS?
To experience a fully integrated email and calendaring solution, individuals running a Mac OS may use Outlook Web Access (OWA), Outlook 2011 for Mac, or the newly released Mail/iCal 5.0.
I use Linux. How will an integrated solution work for me?
Individuals running Linux will have access to Outlook Web Access for email and/or calendar.
Why are graduate students being included in requirements that apply to faculty and staff?
As part of their educational experience, graduate students perform services as agents of the university. In this capacity, their actions legally bind the university for some purposes. For this reason, graduate student email must be treated as business records similar to the email of staff or faculty.
What about undergraduate student email?
Computing Services will continue to provide Cyrus email to undergraduates at this time. However, we do have plans to investigate alternative solutions during the 2011-12 academic year. This discovery project will also include an outreach effort to understand the impact and concerns of our campus community.
Last Updated: 1/16/13