Security Alert: Fraud Emails - VERIFY YOUR ANDREW.CMU.EDU EMAIL ACCOUNT NOW.
Who: Everyone
What: Fraud Emails - VERIFY YOUR ANDREW.CMU.EDU EMAIL ACCOUNT NOW.
When: May 7, 2008
How:
Fraud emails have recently been sent to Carnegie Mellon email accounts claiming to be from "ADMIN HELPDESK" <adminhelpdesk7@gmail.com>. The fraud messages ask people to reply with their EMAIL Password. PLEASE ENABLE SPAM FILTERING AND DO NOT REPLY!
A sample of the fraud message follows:
From: "ADMIN HELPDESK" <adminhelpdesk7@gmail.com>
Date: Wed, 07 May 2008 14:46:19 -0400
Subject: VERIFY YOUR ANDREW.CMU.EDU EMAIL ACCOUNT NOW.
Dear andrew.cmu.edu Email Account Owner,
To complete your CMU UNIVERSITY webmail account, you must reply to this
email immediately and enter your Password here (*********)
This message is from andrew.cmu.edu messaging center to all
andrew.cmu.edu email account owners. We are currently
upgrading our data base and e-mail account center. We
are deleting all unused andrew.cmu.edu email accounts to
create more space for new accounts.
To prevent your account from being closed, you will
have to update it below so that we will know that it's
a present used account.
CONFIRM YOUR EMAIL IDENTITY BELOW
Email Username : .......... .....
EMAIL Password : ................
Date of Birth : .................
Country or Territory : ..........
Warning!!! Account owner that refuses to update his or
her account within Seven days of receiving this
warning will lose his or her account permanently.
Thank you for using andrew.cmu.edu
Warning Code:VX2G99AAJ
andrew.cmu.edu Team
www.andrew.cmu.edu
What You Need To Do:
If you suspect your computer has already been compromised, STOP! Read and follow Responding to a Compromised Computer.
If your computer is managed by a Carnegie Mellon departmental computing administrator, please consult that person before making any system changes.
Follow the detailed steps below:
- If you sent your password in a reply, change your password immediately and contact the Computing Services Help Center.
- Change to a strong password by visiting the My Accounts: Password page.
- Contact the Computing Services Help Center at x8-HELP(4357) or send email to advisor@andrew.cmu.edu.
- Enable the Andrew Spam Filter to prevent receiving these fraud messages in your INBOX.
See Enable Spam Filter Using Portal
- If you received the fraud email, delete it.
- Secure Your Computer***
Mac instructions
Windows Vista instructions
Windows XP instructions
Contact:
Please direct any questions or comments to the Computing Services Help Center at x8-HELP (4357) or advisor@andrew.cmu.edu, or to your departmental administrator or DSP consultant.
