Security Alert: Fraud Emails - andrew.cmu.edu Feature Release: Upgraded Search
Who: Everyone
What: Fraud Emails - andrew.cmu.edu Feature Release: Upgraded Search
When: August 27, 2008
How:
Fraud emails have recently been sent to Carnegie Mellon email accounts claiming to be from memberservice@andrew.cmu.edu. The fraud messages ask people to reply with their User ID and Password. PLEASE ENABLE SPAM FILTERING AND DO NOT REPLY!
A sample of the fraud message follows:
From: memberservice@andrew.cmu.edu
Date: Wed, 27 Aug 2008 05:35:14 -1000
Subject: andrew.cmu.edu Feature Release: Upgraded Search
Dear andrew email account user,
We are currently verifying our subscriber's webmail accounts in other to increase the efficiency of our webmail
features. During this course you are required to provide the verification desk with the following details so that your
account could be verified;
User ID :....................
Password:.............
Kindly send the above details to avoid the cancellation of your webmail
account.
Thanks,
andrew.cmu.edu Team.
What You Need To Do:
If you suspect your computer has already been compromised, STOP! Read and follow Responding to a Compromised Computer.
If your computer is managed by a Carnegie Mellon departmental computing administrator, please consult that person before making any system changes.
Follow the detailed steps below:
- If you sent your password in a reply, change your password immediately and contact the Computing Services Help Center.
- Change to a strong password by visiting the My Accounts: Password page.
- Contact the Computing Services Help Center at x8-HELP(4357) or send email to advisor@andrew.cmu.edu.
- Enable the Andrew Spam Filter to prevent receiving these fraud messages in your INBOX.
See Enable Spam Filter Using Portal
- If you received the fraud email, delete it.
- Secure Your Computer***
Mac instructions
Windows Vista instructions
Windows XP instructions
Contact:
Please direct any questions or comments to the Computing Services Help Center at x8-HELP (4357) or advisor@andrew.cmu.edu, or to your departmental administrator or DSP consultant.
