Security Alert: Fraud Emails - PLEASE PROTECT YOUR ANDREW.CMU.EDU ACCOUNT FROM BEING CLOSED
Who: Everyone
What: Fraud Emails - PLEASE PROTECT YOUR ANDREW.CMU.EDU ACCOUNT FROM BEING CLOSED
When: Apr 18, 2008
How:
Fraud emails have recently been sent to Carnegie Mellon email accounts claiming to be from "ANDREW.CMU.EDU WEB CUSTOMER SERVICE" <rjmcevitt@eircom.net>. The fraud messages ask people to reply with their surname and password. PLEASE DO NOT REPLY!
A sample of the fraud message follows:
From: "ANDREW.CMU.EDU WEB CUSTOMER SERVICE" <rjmcevitt@eircom.net>
Reply-To: <webb_customercentre@live.com>
Subject: PLEASE PROTECT YOUR ANDREW.CMU.EDU ACCOUNT FROM BEING CLOSED
Date: Fri, 18 Apr 2008 23:01:05 +0100
Greetings to you,
This is to formally notify you that we are presently working on the
andrew.cmu.edu web, and this can close your webmail account with andrew.cmu.edu
completely.
To avoid this, please send your surname and password to andrew.cmu.edu
customer care email address: webb_customercentre@live.com Please do
this,so your andrew.cmu.edu account can be protected from being close.
Your immediate response is highly needed.
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What You Need To Do:
If you suspect your computer has already been compromised, STOP! Read and follow Responding to a Compromised Computer.
If your computer is managed by a Carnegie Mellon departmental computing administrator, please consult that person before making any system changes.
Follow the detailed steps below:
- If you sent your password in a reply, change your password immediately and contact the Computing Services Help Center.
- Change to a strong password by visiting the My Accounts: Password page.
- Contact the Computing Services Help Center at x8-HELP(4357) or send email to advisor@andrew.cmu.edu.
- If you received the fraud email, delete it.
- Secure Your Computer***
Mac instructions
Windows Vista instructions
Windows XP instructions
Contact:
Please direct any questions or comments to the Computing Services Help Center at x8-HELP (4357) or advisor@andrew.cmu.edu, or to your departmental administrator or DSP consultant.
