Carnegie Mellon University Website Home Page
 

RESOLVED: NETWORK OUTAGE - UNPLANNED: CMU Wireless Networks 04/03/2014

The wireless network problems referenced below have been resolved and normal service was restored as of yesterday morning (4/9) at 8 am.

Anyone still experiencing problems with wireless connectivity should contact the Computing Services Help Center (412-268-HELP or it-help@cmu.edu).

***

DAY: Thursday - Monday
DATE & TIME: April 3, 2013 - ongoing

The CMU (CMU, CMU-SECURE, EDUROAM, and CMU-GUEST) wireless networks are intermittently experiencing problems.

AREAS/BUILDINGS AFFECTED:
Campus-wide

SERVICES AFFECTED:
CMU (CMU, CMU-SECURE, EDUROAM, and CMU-GUEST) WIRELESS NETWORKS: We are currently experiencing intermittent problems with all CMU networks. Those who are using CMU wireless networks will NOT have access to email, web browsing, and a number of other network dependent services. ALTERNATIVES: Temporarily switch to the CMU wired network. If you are not registered, you will be redirected to http://www.cmu.edu/computing/start/ for steps to connect. Use one of the public cluster computers.

OUTAGE DETAILS:
We are currently experiencing ongoing stability problems affecting all wireless networks. Users may have experienced brief losses of connectivity over the past few days. We are currently working to resolve the ongoing issues and restore normal service.

Please direct any questions or comments to the Computing Services Help Center (412-268-HELP or it-help@cmu.edu) or to your departmental administrator or DSP consultant.