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SOAP XML Printing Error

Some people are reporting a "SOAP XML" error when they swipe their ID cards to release a print job at a Clusters print release station, particularly files printed from Blackboard.

If you encounter this error please contact the Computing Services Help Center (412-268-HELP or advisor@andrew.cmu.edu) or a Cluster Consultant (CCon) for help.  Alternately, you can simply ignore the error and the print job will automatically expire after six hours.


Please direct any questions or comments to the Computing Services Help Center (412-268-HELP or advisor@andrew.cmu.edu).